Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Blake Biggs

Bristol,TN

Summary

Developed strong client relationship management and analytical skills in fast-paced financial environment. Demonstrated ability to understand and address client needs while ensuring regulatory compliance. Seeking to transition into new field where these skills can drive success and innovation.

Overview

4
4
years of professional experience

Work History

Financial Services Representative

ACT
04.2024 - Current
  • Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
  • Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
  • Enhanced customer relationships with personalized service and addressing individual concerns promptly.
  • Collaborated with team members to improve overall branch performance.
  • Worked closely with other departments to provide seamless service delivery for complex client requests.
  • Managed approximately 30 incoming calls per day.

Package Handler

Amazon
09.2023 - 11.2024
  • Inspected packages for damages or defects and recorded any issues found.
  • Used digital database to keep records of units and stock moved.
  • Used scanners to track parcel information.
  • Stacked boxes onto pallets in an efficient manner.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Moved large and bulky items manually or with pallet jacks.

Driver Helper

UPS
11.2023 - 12.2023
  • Provided assistance to drivers with loading and unloading packages and other materials.
  • Dropped off items at customer locations.
  • Packed boxes and stock using organizational guidelines.

Cashier/Host

Cootie Brown's
03.2023 - 07.2023
  • Helped service staff handle demand by distributing food and beverages.
  • Tracked seated guests and available seating.
  • Assisted servers in seating guests by escorting them to their tables.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Answered phone inquiries to record takeout orders and respond to service questions.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Accurately recorded orders on cash register and point-of-sale system.

Cashier/Concessions Worker

Marquee Cinemas
10.2021 - 06.2022
  • Correctly received orders and responded appropriately to guest concerns.
  • Maintained a clean working environment by sweeping floors and emptying trash cans regularly.
  • Communicated effectively with co-workers in order to ensure smooth operation of concessions stand activities.
  • Pleasantly served fresh food at concession stand.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Cleaned building floors by sweeping, mopping or vacuuming.

Education

High School Diploma -

Tennessee High School
Bristol, TN
05-2023

Skills

  • Truck Loading
  • Order Picking
  • Financial services
  • Account documentation
  • Account maintenance
  • MS office
  • Packaging
  • Pallet Jack Operation
  • Customer Service
  • Cash Register Operation
  • Food Preparation
  • Driver Assistance

Affiliations

  • Enjoy going to the gym
  • Often enjoy reading fiction books

Timeline

Financial Services Representative

ACT
04.2024 - Current

Driver Helper

UPS
11.2023 - 12.2023

Package Handler

Amazon
09.2023 - 11.2024

Cashier/Host

Cootie Brown's
03.2023 - 07.2023

Cashier/Concessions Worker

Marquee Cinemas
10.2021 - 06.2022

High School Diploma -

Tennessee High School

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Blake Biggs