Blake Davis
Murfreesboro
Summary
Highly motivated Project Manager with 8 years of expertise in organizing business operations, process/policy improvement through automation, and cross-functionally leading multiple business units to achieve award winning results. Skilled at process deconstruction, identifying systemic issues and providing targeted solutions. Demonstrated willingness to take on many different responsibilities to meet business goals. Driven to improve working conditions/roles of key cross-functional teams.
Overview
10
10
years of professional experience
Work History
Advisor -Business Enablement & Support(Proj/Prog)
Dell Technologies
10.2018 - Current
- Leading Global Launch Readiness which focuses on gathering IT requirements for internal Sales tools, coordinating implementation across monthly/quarterly launches, collaborating with regional counterparts on local needs/dependencies, and disseminating/training to all Sellers
- Leading cross-segment scope of systemic tool issues plaguing Sales Teams while standing up a global cross-functional team targeting the top 10 pain points through IT intervention, policy change, and feature enhancements to increase the sell-through motion by 25%
- Cross Functionally led strategic policy/process improvements for deal orchestration, order placement, holds, and post-order issues resulting in 17% faster bookings and ~ 1 hr in time back to Sales
- Led technology enablement project, spanning across 12 business units, that focused on determining a single source of truth for key end user data points, hygiene cleanup and maintenance of past/current data repositories, and established a new intake that is being utilized in IT enhancements of main Seller tools
- Utilized Tableau reporting to identify month over month issue drivers for current Seller tools in order to identify 5 under-performing areas of focus(policy/tool functionality/latency/corrupted links/quote functionality) and driving closure with 2 affected performance areas(corrupted links/quote functionality) over the next 2 quarterly IT deployments and scoping the remaining 3 for the upcoming fiscal year
- Scoped and led cross functional conversations with Sales Leaders focused on "Unplanned Tool Outages/Excursions" and launched an Alerting system targeted at upper Sales Management and Executive Leadership that details the issue/workaround, communication given to the floor, current steps from associated IT teams engaged, and planned duration of incidents
- Defined project scope, goals and deliverables that supported company objectives in collaboration with management and stakeholders for 4 projects in the past fiscal year.
- Scheduled and facilitated meetings between global project stakeholders to discuss deliverables, schedules and conflicts and catalogued into a global repository for ~10 PMO Teams and Executive Leadership
Sr. Analyst - Channel Business Operations(Proj)
Dell Technologies
01.2016 - 10.2018
- Identified and worked-to-resolution 9 months of order issues for major Channel Partners
- Led cross functional Advisory Council, built of ~20 business units, focused on issues stemming from 2018's annual Partner summit - Closed 183 out of 207 identified issues
- Formed and trained LATAM Distribution Rebates team while also automating manual RTB steps in former rebates processes
- Mapped 6 processes to holistically examine business flow and identify multiple improvement opportunities for Finance/Claims quarterly financial rebates analysis
- Provided project-level analysis incorporating proposals, sequence diagrams, myBMS reporting, and scope matrixes to newly formed Channel Operations PMO
Consumer Sales
AT&T
09.2013 - 01.2016
- Set and achieved company defined sales goals each month - 110% to Goal
- Fostered positive client relationships resulting in repeat business spanning 2 1/2 years
- Top seller of DirectTV and Digital Life Home Security for 4 months and presented to regional Mgrs/Sales Teams on effectiveness/strategy for emerging products
Education
BBA - Marketing
Middle Tennessee State University
Murfreesboro, TN05.2015
Skills
- Tech Enablement Strategy
- Global Cross Functional Leadership
- Lean Methodology
- Value Stream Mapping
- Dell Six Sigma Green Belt
- Data Analytics
- Tool Deployment
- Risk Mitigation
Accomplishments
- Awarded LTI Grant for Advisory Council work(2018)
- Dell Champion Award received in '16,'17,'19,'20 - '23
- Nominated & Completed Sales Ops Certification Program - Class of '23
Timeline
Advisor -Business Enablement & Support(Proj/Prog)
Dell Technologies
10.2018 - Current
Sr. Analyst - Channel Business Operations(Proj)
Dell Technologies
01.2016 - 10.2018
Consumer Sales
AT&T
09.2013 - 01.2016
BBA - Marketing
Middle Tennessee State University
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