Blake Hesselrode
Fairview
Overview
17
17
years of professional experience
Work History
IT Project Manager
Tri Star Sports & Entertainment
Nashville, TN
01.2025 - Current
- IT Management and Support for 3 offices and 150+ employees.
- Oversight and Coordination with MSP and MSSP partners.
- Research, Interview and Procurement of replacement MSP and MSSP partners.
- Management of maintenance contracts, software and hardware licensing
- Providing IT support for hardware, software, and network issues to ensure uninterrupted operations.
- Management of process documentation for Onboarding, Offboarding, Policies and Procedures.
- Hands on IT support for end users, server maintenance, escalated troubleshooting and root cause analysis.
- Providing C-suite level discussions on project status and needs to infrastructure upgrades.
- Partnering with software, hardware and infrastructure providers to procure the best possible solutions for security, infrastructure, business operations and end user training.
IT Manager
The Jones
Franklin, TN
11.2014 - 01.2025
- Complete hardware refresh and organization of office server room.
- Successfully managed the transition from legacy software and hardware to modern software solutions and reliable hardware.
- Executed I.T. inventory documentation plan to satisfy future audit needs.
- Created a complete network summary documentation that includes all necessary systems and network access information. Moved documentation from Excel spreadsheet to a modern secure cloud solution for login and access management.
- MS Exchange Server administration and migration to Exchange online.
- Procurement, Installation and Deployment of VMware host servers, complete with direct attached storage to replace standalone Exchange, File, Domain and SQL servers.
- Implemented SQL Server Database scheduled maintenance and backups
- Complete migration of Microsoft on-prem environment to Microsoft 365 and Exchange online with high utilization of SharePoint document center and Teams.
- Coordinated and assisted in the Microsoft 365 Tenant to Tenant migration of Consort Homes LLC in preparation for that organization’s departure from The Jones Company.
- Introduced and deployed a helpdesk ticketing system.
- Deployed two separate UCaaS phone systems: Ring Central and Nextiva
- Procured, Coordinated and Utilized a Disaster recover solution that included SDWAN, two Dell EMC 3300 Data Domain’s and an off-site location with Veeam Backup and Replication.
Client IT Manager
Advanced Network Solutions
Nashville, TN
03.2013 - 11.2014
- Responsible for onsite IT management for multiple clients in a variation of industries including Banking, Healthcare, Education, Human Resources, Logistics and Manufacturing.
- Documentation of all changes and daily tasks requested by the client. Maintained VMware servers and Windows Server upgrades.
- Performed updates and network changes on Fortinet Firewalls
- Assisted help desks with ticket escalation for advanced problem solving.
IT Manager
Office of the Chapter 13 Trustee
Jackson, TN
06.2009 - 03.2013
- Responsible for managing the system hardware, software, operating systems, databases, network, inventory control and vendor maintenance for an office of 30 employees.
- Development and maintenance of all court approved forms, letters, notices, orders and reports for the office of the Trustee, using Crystal Reports and Microsoft SQL Server.
- Procurement of new servers, network equipment, user PC's and all other technical hardware and software needs for the office.
- Setup and installation of all hardware and software upgrades including PC's, servers, printers, UPS's, firewalls, switches and cabling.
- Responsible for all server backups, restoration, administration and maintenance as well as disaster recovery plans.
- VMware ESXi 4.1, vSphere 4.1, Vcenter Server 4.1 and the full VMware 4.1 Essentials family.
- SQL Server 2008 database maintenance and administration.
Education
B.S. - Computing Science, Computer Information Systems
Freed-Hardeman University
Henderson, TN05.2001
Skills
- Windows Servers, Active Directory, DNS, DHCP, SQL Server, DFS, Powershell
- Microsoft 365: Admin Portal, Teams, Azure AD Sync, Entra ID, SharePoint, Purview, Intune
- UCaaS: Ring Central, Nextiva & GoTo Connect/Meeting
- Fortinet Firewalls, Meraki Access Points, Dell Servers and Switches, Ubiquiti Networks VMware: ESXi 7, Vcenter Server, vMotion
- Veeam Backup & Replication & Veeam Backup for Microsoft 365
Timeline
IT Project Manager
Tri Star Sports & Entertainment
01.2025 - Current
IT Manager
The Jones
11.2014 - 01.2025
Client IT Manager
Advanced Network Solutions
03.2013 - 11.2014
IT Manager
Office of the Chapter 13 Trustee
06.2009 - 03.2013
B.S. - Computing Science, Computer Information Systems
Freed-Hardeman University