Blake Tester
Johnson City
Summary
Dynamic retail professional with a proven track record at Food City, excelling in customer service and teamwork. Skilled in POS operations and stock replenishment, I consistently enhanced product visibility and contributed to a positive shopping experience. Committed to achieving sales goals while maintaining a friendly and professional demeanor.
Retail professional with robust background in driving sales and enhancing customer experiences. Known for strong team collaboration and adaptability to changing retail environments. Expertise in product knowledge and active listening, ensuring customer satisfaction and loyalty.
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
9
9
years of professional experience
Work History
Retail Sales Associate
Terrarium Plant Store
08.2022 - Current
- Assisted customers in selecting plants and products, enhancing overall shopping experience.
- Maintained product displays to ensure appealing presentation and accessibility for customers.
- Operated point-of-sale system, processing transactions accurately and efficiently.
- Educated customers on plant care techniques, fostering customer loyalty and satisfaction.
- Collaborated with team members to achieve sales goals, promoting a positive work environment.
- Participated in training sessions to enhance product knowledge and improve sales techniques.
- Greeted customers and helped with product questions, selections, and purchases.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Stocker
Food City
09.2020 - 02.2021
- Stocked shelves efficiently, ensuring product availability and visibility for customers.
- Organized merchandise displays to enhance shopping experience and promote sales.
- Assisted in inventory management by conducting regular stock checks and reporting discrepancies.
- Maintained cleanliness and orderliness of storage areas to comply with safety standards.
- Trained new staff on stocking procedures and store policies to ensure consistency.
- Monitored product expiration dates, removing outdated items promptly to maintain quality standards.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
Stocker
Food Country Usa
07.2016 - 03.2018
- Utilized point-of-sale systems to assist customers during checkout when needed.
- Performed inventory control, such as counting, and stocking merchandise.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Stocked designated items on shelves, end caps and displays.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Stocked shelves to match planogram images and instructions.
Education
High School Diploma -
Johnson County High School
Mountain City, TNSkills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Retail sales
- Store opening and closing
- Flexible schedule
- Professional appearance
- Store maintenance
- POS system operations
- Stock replenishment
- Merchandise display
- Sales trends
- Product promotions
- Truck unloading
- Friendly and outgoing
- Shelf stocking
- Positive and professional
- Goal driven
Timeline
Retail Sales Associate
Terrarium Plant Store
08.2022 - Current
Stocker
Food City
09.2020 - 02.2021
Stocker
Food Country Usa
07.2016 - 03.2018
High School Diploma -
Johnson County High School