Blessing Aldridge
Knoxville,TN
Summary
Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Great with people.
Overview
3
3
years of professional experience
Work History
Cashier
V & N Ventures LLC
12.2024 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Built relationships with customers to encourage repeat business.
- Run business's social media account resulting 30% costumer increase
Office Assistant
University of Tennessee, Knoxville
08.2023 - 12.2024
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Helping students with any problems or issues they have.
- Checking in/out lockout keys to students. Around 30 students a day.
Online Personal Shopper
Walmart
02.2023 - 07.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Worked productively with customers to meet order requirements and service expectations.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
Cashier Team Lead
United Grocery Outlet
08.2022 - 03.2023
- Assisted customers by answering questions and fulfilling requests.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer loyalty and retention.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
- Restocked and organized merchandise in front lanes.
Education
Bachelor - Journalism And Mass Communication
University of Tennessee
Knoxville, TN05-2027
Skills
- Time management skills
- Staff training
- Cash handling expertise
- Basic math
- Conflict resolution
- Positive attitude
- Relationship building
- Clear communication
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Cashier
V & N Ventures LLC
12.2024 - Current
Office Assistant
University of Tennessee, Knoxville
08.2023 - 12.2024
Online Personal Shopper
Walmart
02.2023 - 07.2024
Cashier Team Lead
United Grocery Outlet
08.2022 - 03.2023
Bachelor - Journalism And Mass Communication
University of Tennessee
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