B. NARESH KUMAR
Banking & Financial Institution.
Chennai
Summary
Smart working, encouraging and enhancing behaviors with effective people & Management Skills. A good communicator at all levels of organization. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Product or Service expertise, including competitive offerings, pricing, and market positioning.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
1
1
Language
Work History
Assistant Manager
HDB Financial Services
CHENNAI
07.2022 - Current
- Currently Working in HDB Financial Service, Repayments Team
- Handling Refund Process End to End. (LMS)
- TDS Refund Form 16A & Traces 26AS Processing.
- Cash Back Processing form Repayment.
- ROC Processing from Cooperates.
- Managing 10+ Members in Team to follow up for Refund process.
- Renewal tracker maintained for sales support team for follow-up fortnight.
- Refund Ledger maintained for QC & Internal Audit purpose.
- QC & Internal Audit File reports Preparation, submission & maintained on timely basis.
- Overall MIS activities, Management PPT.
- Mentored team members to enhance professional development and accountability in workplace.
Assistant Manager
Equitas Small Finance Bank ltd
CHENNAI
06.2021 - 04.2022
- Worked in Equitas Small Finance Bank ltd, Gold Loan Product team
- Gold Loan Product Team / Collections Handle end to end process for PAN India.
- Call Center handling from 0 to 90+ bucket. (Armsoftech Private Limited).
- Preparing Zone/Cluster/Region wise dashboard daily/monthly MIS & publishing to team & management.
- DM / ADM wise follow up for collections 0 to 90+ BKT & NPA/ PNPA getting commitment from team members publishing to senior management.
- SMS Triggering to Overdue customer through ACL Mobiles Ltd.
- Call center follow up for daily PTP & claims paid for the day.
- Debtor Overdue files preparation and sharing to team.
- Field PVR report consolidating and submitting to central team.
- Field DMs follow up for travel plan and sharing same to central team
- Preparing E Auction and physical Auction data and sharing same to concern.
- E Auction and Physical auction follow up with bidder for jewel pouch lifting and publishing MIS for lifting status.
- Physical auction register maintained and consolidating from team.
- Gold Loan collections team handling from end to end process.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Sales Officer
HDFC Bank ltd
CHENNAI
11.2019 - 05.2021
- Worked in HDFC Bank ltd as Sales Officer, Commercial Payment Solution, Credit Card Division
- Sales supporting for commercial payment solution credit card division.
- Fresh & Renewal accounts tracking through System (LS & GAS).
- FTR & FTNR tracking for smooth sales enhancement coordination with (Process team)
- Renewal tracker maintained for sales support team for follow-up fortnight.
- Boosted sales performance by identifying and targeting high-potential leads.
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
Team Leader
I Process India Pvt ltd (ICICI Bank)
CHENNAI
02.2015 - 10.2019
- Worked in I Process India Pvt ltd (ICICI Bank), Gold Loan Collection as Team Leader for South Zone
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Set performance expectations for team, monitoring progress towards goals and providing constructive feedback as needed.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Accountant & Clerical Work
Handicraft Business
CHENNAI
08.2012 - 01.2015
- Worked in Handicraft Business as Accountant & Clerical work
- Handled day-to-day accounting processes to drive financial accuracy.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
Education
10th -
DR,G.M.T.T.V HIGHER SECONDARY SCHOOL
Chennai 01.2002 - 04.2003
12th -
DR,G.M.T.T.V HIGHER SECONDARY SCHOOL
Chennai 03.2004 - 04.2005
B.SC -
THE NEW COLLEGE, ROYAPETTAH, CHENNAI.
Chennai 05.2006 - 04.2009
M.B.A.(HR & Marketing) -
R.M.K. ENG.COLLEGE, KAVARAPETTAI, GUMMUDIPUNDI.
Chennai 04.2009 - 06.2012
Skills
MIS analyst
Personal Information
- Father's Name: A.P. BABU
- Date of Birth: 01/04/89
- Gender: Male
- Marital Status: Single
Curriculumproject
- Mini Project: A STUDY ON EFFECTIVENESS ON PERFORMANCE APPRAISAL IN WHEELS INDIA LTD, PADI (GROUP OF TVS)
- Main Project: A STUDY ON QUALITY OF WORKLIFE IN WHEELS INDIA LTD, PADI (GROUP OF TVS).
Internshipprogram
Taken in Hatsun Agro Product Ltd, In HR Team (Personal Department & Administration, Employee Payroll, EPF, Insurance, ESI, Medical Claim, Security, Manpower Management Etc...
Disclaimer
I hereby declare that all the details furnished above are true to the best of my knowledge.
Timeline
Assistant Manager
HDB Financial Services
07.2022 - Current
Assistant Manager
Equitas Small Finance Bank ltd
06.2021 - 04.2022
Sales Officer
HDFC Bank ltd
11.2019 - 05.2021
Team Leader
I Process India Pvt ltd (ICICI Bank)
02.2015 - 10.2019
Accountant & Clerical Work
Handicraft Business
08.2012 - 01.2015
M.B.A.(HR & Marketing) -
R.M.K. ENG.COLLEGE, KAVARAPETTAI, GUMMUDIPUNDI.
04.2009 - 06.2012
B.SC -
THE NEW COLLEGE, ROYAPETTAH, CHENNAI.
05.2006 - 04.2009
12th -
DR,G.M.T.T.V HIGHER SECONDARY SCHOOL
03.2004 - 04.2005
10th -
DR,G.M.T.T.V HIGHER SECONDARY SCHOOL
01.2002 - 04.2003
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