Boahema Danquah
JOHNSONCITY
Summary
Dedicated Registered Nurse with expertise in patient assessments, medication administration, and infection control. Committed to enhancing patient outcomes through compassionate care and effective patient education.
Skilled RN focused on individualized patient care and education. Known for utilizing critical thinking to address patient needs and enhance satisfaction through compassionate interaction and effective communication.
Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.
Overview
2
2
Languages
14
14
years of professional experience
Work History
Registered Nurse
Worx Healthcare
Arden, NC
07.2022 - Current
- Collaborated with interdisciplinary teams to develop and implement personalized care plans.
- Conducted thorough assessments to identify patient needs and initiate appropriate interventions.
- Administered medications and monitored patient vitals to ensure optimal health outcomes.
- Educated patients and families on disease management and preventive care strategies.
- Streamlined documentation processes, enhancing accuracy and compliance with healthcare regulations.
- Led quality improvement initiatives aimed at enhancing patient safety and satisfaction metrics.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Monitored patient reactions after administering medications and IV therapies.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Licensed Practical Nurse
Dawn of Hope Inc.
Johnson City, TN
12.2019 - 07.2021
- Administered medications and treatments prescribed by healthcare providers.
- Monitored patient vital signs, reporting any changes to the nursing team.
- Assisted in patient care planning and implementation of individualized care strategies.
- Educated patients and families on health management and post-discharge instructions.
Direct Support Professional
Dawn of Hope Inc.
Johnson City, TN
08.2015 - 12.2019
- Developed personalized care plans to address specific needs and preferences of clients.
- Implemented behavioral interventions to promote positive outcomes and reduce challenging behaviors.
- Facilitated communication between clients, families, and healthcare providers to ensure coordinated care.
- Supported individuals with disabilities in daily living activities, fostering independence and personal growth.
- Maintained clean, safe, and well-organized a patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Transported clients to medical and dental appointments to provide support.
- Monitored progress and documented patient health status changes to keep care team updated.
- Provided emotional and practical support to individuals, fostering positive and a a supportive living environment.
- Improved clients' daily living skills with hands-on teaching and encouragement, promoting independence.
- Assisted with personal care tasks, respecting clients' dignity and promoting self-reliance.
- Enhanced communication skills of non-verbal clients using alternative communication devices.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Transported clients to and from medical appointments with safety and efficiency.
- Monitored clients' overall health and well-being and noted significant changes.
- Entrusted to handle confidential and sensitive situations in professional manner.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Guided patients to the restroom to support bladder and bowel relief requirements.
Customer Service Representative
Advanced Call Center Technologies LLC
Johnson City, TN
12.2012 - 01.2014
- Managed high-volume incoming calls, ensuring timely responses to customer needs.
- Resolved customer inquiries efficiently through active listening and effective communication.
- Developed comprehensive knowledge of products and services to provide accurate information.
- Trained new staff on company protocols and customer service best practices.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Bachelor of Science -
Bachelor of Science - Nursing
East Tennessee State University
Johnson City, TN05-2022
No Degree - Nursing
Tennessee College of Applied Technology
Elizabethton01-2019
Bachelor of Science - Interdisciplinary Studies(merchandising)
East Tennessee State University
Johnson City, TN12-2016
Skills
- Medication and IV administration
- Medication administration
- Direct patient care
- Patient assessments
- Documentation and charting
- Patient assessment
- Strong clinical judgment
- Patient education and counseling
- Clinical judgment
- Patient and family advocacy
- Infection control measures
- Patient care
- Wound care
- Compassion and empathy
- Patient monitoring
- IV setup
- Intravenous therapy
- Patient management
- Care planning
- Professional bedside manner
- Physical assessments
- Patient care planning
- Patient evaluation
- Licensed RN
- Taking vitals
- Collecting vitals
- Medication distribution
- Tracheostomy care
- Patient discharge
- Lab result interpretation
- EMR systems
- Team coordination
- Proper catheter insertion/removal
- Intake and discharge
- Emergency response
- Maintaining privacy
- Relationship building
- Chart updating
- Insulin medication assistance
- Diabetes management
- EMR / EHR
- Medical assessment
- ADL assistance
- Procedure preparations
- Staff supervision
- Patient relations
- Diabetes and nutrition education
- Chest pain management
- Emergency procedures
- Treatment Planning
- Long-term care
Languages
English
Native or Bilingual
Twi
Native or Bilingual
Timeline
Registered Nurse
Worx Healthcare
07.2022 - Current
Licensed Practical Nurse
Dawn of Hope Inc.
12.2019 - 07.2021
Direct Support Professional
Dawn of Hope Inc.
08.2015 - 12.2019
Customer Service Representative
Advanced Call Center Technologies LLC
12.2012 - 01.2014
Bachelor of Science -
Bachelor of Science - Nursing
East Tennessee State University
No Degree - Nursing
Tennessee College of Applied Technology
Bachelor of Science - Interdisciplinary Studies(merchandising)
East Tennessee State University