Bobbi Dunbar
Knoxville
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.
Overview
13
13
years of professional experience
Work History
Kitchen Manager
Knox County School System
Knoxville, TN
08.2023 - 01.2026
- Managed daily kitchen operations, ensuring compliance with health and safety standards.
- Supervised meal preparation processes to maintain quality and consistency in food service.
- Trained staff on proper food handling techniques and kitchen procedures.
- Developed menus aligned with nutritional guidelines for student populations.
- Implemented inventory management systems to optimize food supply and minimize waste.
- Collaborated with suppliers to source high-quality ingredients within budget constraints.
- Led team meetings to enhance communication and operational efficiency among staff members.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
Manager
Bilo Market
Knoxville, TN
08.2016 - 08.2023
- Oversaw daily operations, ensuring efficient workflow and adherence to company policies.
- Managed inventory levels, coordinating restocking efforts to minimize stockouts and excess.
- Trained and mentored team members, fostering a collaborative and high-performance environment.
- Implemented process improvements that enhanced operational efficiency and reduced waste.
- Developed staff schedules to optimize labor allocation based on peak service times.
- Ensured compliance with health and safety regulations, promoting a safe working environment for all employees.
- Collaborated with upper management on strategic initiatives to enhance customer satisfaction and retention strategies.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Health Unit Coordinator
Fort Sanders Hospital
Knoxville, TN
01.2013 - 07.2016
- Coordinated patient admissions and discharges, ensuring seamless transitions and adherence to hospital protocols.
- Managed medical records and documentation, maintaining accuracy and compliance with healthcare regulations.
- Communicated effectively with healthcare teams, fostering collaboration for improved patient care outcomes.
- Scheduled appointments and procedures, optimizing departmental workflow and resource allocation.
- Developed educational materials for patients and families, enhancing understanding of care plans and hospital policies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assisted with processing patient admissions, transfers and discharges.
- Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
- Responded to patient call lights to expedite appropriate follow-through.
- Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.
- Ordered supplies proactively to ensure adequate stock levels were maintained at all times within the health unit.
- Contributed to a welcoming environment for patients and their families as the first point of contact at the health unit''s reception desk.
- Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
Education
High School Diploma - General Studies
South Doyle High
Knoxville, TN05.2011
Skills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Staff supervision
- Attention to detail
- Problem-solving
- Team collaboration and leadership
- Health code compliance
- Goal setting
- Scheduling
- Verbal and written communication
- Performance monitoring
- Scheduling coordination
- Team building
- Critical thinking
- Multi-phone line handling
- High call volume experience
Timeline
Kitchen Manager
Knox County School System
08.2023 - 01.2026
Manager
Bilo Market
08.2016 - 08.2023
Health Unit Coordinator
Fort Sanders Hospital
01.2013 - 07.2016
High School Diploma - General Studies
South Doyle High