Bobby Nickens
Jamestown,TN
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
13
13
years of professional experience
Work History
Stocking Associate
Walmart
Jamestown, TN
05.2021 - Current
- Assisted in training new associates on stocking procedures and safety protocols.
- Efficiently restocked shelves, optimizing product placement for enhanced customer accessibility.
- Collaborated with team members to enhance service delivery and streamline operations.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Direct Support Staff
The Access Program
03.2014 - 05.2021
- Supported individuals with daily living activities to enhance independence and quality of life.
- Collaborated with team members to implement personalized care plans for each individual.
- Monitored and documented client progress, ensuring compliance with established goals.
Machinist
Sku Inc.
01.2014 - 03.2014
- Operated CNC machines to fabricate precision components according to specifications.
- Conducted quality inspections using calipers, micrometers, and gauges to ensure adherence to tolerances.
Crewmen
McDonald's
04.2013 - 12.2013
- Trained new crew members on food preparation and safety protocols.
- Operated point-of-sale systems, processing transactions accurately and efficiently.
- Collaborated with team members to maintain cleanliness and organization in the workspace.
- Resolved customer complaints promptly, ensuring positive dining experiences for guests.
Education
Some College - Culinary Arts
The Art Institute of Nashville
NashvilleHigh school or equivalent -
Alvin C York Institute
Jamestown, TN05.2012
Skills
- Communication skills
- Retail sales
- Healthcare
- Cooking
- Customer service
- Hospitality
Timeline
Stocking Associate
Walmart
05.2021 - Current
Direct Support Staff
The Access Program
03.2014 - 05.2021
Machinist
Sku Inc.
01.2014 - 03.2014
Crewmen
McDonald's
04.2013 - 12.2013
Some College - Culinary Arts
The Art Institute of Nashville
High school or equivalent -
Alvin C York Institute
Additional Information
Someone who has high expectations for my results. I am confident in my ability to produce, and while I prepare for the worst, I do the work necessary to tilt the odds so that the best will happen.