Summary
Overview
Work History
Education
Skills
Contact
Timeline
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BRADEN BUSH

Chattanooga

Summary

Results-driven operations leader with a proven track record of managing fast-paced logistics environments. Experience in team leadership, process optimization,and workflow management, with roles spanning from Operations Manager at FedEx Ground to Process Assistant at Amazon. Skilled in Microsoft Office Suite, operational analysis, and cyber security practices to improve efficiency and safeguard data.

Overview

10
10
years of professional experience

Work History

Process Assistant

Amazon
08.2024 - Current
  • Prepared reports summarizing process performance, progress, and recommendations for optimization.
  • Provided peer support to team members in resolving process-related issues in both Vendor Returns and Customer Returns.
  • Identified areas for improvement within existing processes as an Outbound Ship Clerk.
  • Maintained up-to-date documentation of processes including workflows, quips, and excel.
  • Earned trust of colleagues by collaborating to develop innovative solutions for complex problems.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively while running the Outbound Dock independently.
  • Planned and allocated resources to ensure optimal staffing levels during peak periods.
  • Ensured compliance with safety regulations by coaching and addressing potential hazards promptly.
  • Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
  • Organized PA sync to develop stronger peer support.

Fulfillment Associate

Amazon
01.2022 - 08.2024


  • Adhered closely to safety procedures in daily operations and reported hazards in the Associate Safety Committee.
  • Performed deep dives to diagnose and resolve operational barriers as a problem solver.
  • Provided support and training to hired associates as a learning ambassador.
  • Appeals Board member


Operations Manager

FedEx Ground
06.2015 - 12.2021
  • Consistently upheld company values and standards on the dock
  • Developed and prepared Package Handlers to not only deliver the Purple Promise to the best of their ability, but to also grow them as members of the FedEx brand.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Analyzed and reported on key performance metrics to senior management.
  • Support, mentor, and motivated hourly workforce.
  • Managed safety, quality, productivity, and customer delivery promises.

Education

Undergraduate Certificate - Cyber Security

Colorado State University-Global
05-2024

Associates of Science -

Chattanooga State Community College
01.2017

High School Diploma -

Ooltewah High School
05.2015

Skills

  • Customer Obsessed
  • Mentoring and training
  • Bias for action
  • Workflow management
  • Assignment delegation
  • Employee and performance management experience
  • Performance monitoring
  • Software knowledge
  • Committed
  • Excellent customer service, communication, and interpersonal skills

Contact

Cell: 423-716-8899

email:bradbusf@amazon.com

Timeline

Process Assistant

Amazon
08.2024 - Current

Fulfillment Associate

Amazon
01.2022 - 08.2024

Operations Manager

FedEx Ground
06.2015 - 12.2021

Associates of Science -

Chattanooga State Community College

High School Diploma -

Ooltewah High School

Undergraduate Certificate - Cyber Security

Colorado State University-Global

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BRADEN BUSH