Licensed Practical Nurse with 10 years of clinical and care coordination experience, supported by a Bachelor of Science in Healthcare Leadership. Specializes in HUB operations, patient access, and reimbursement support. Proven leader in team mentorship, training delivery, and process improvement. Skilled in cross-functional collaboration, EMR systems, and driving SOP compliance while delivering high-quality support to patients and providers.
Overview
10
10
years of professional experience
Work History
Care Coordinator LPN
AnovoRX
01.2024 - Current
Delivered high-quality patient education and counseling across assigned therapeutic areas via inbound and outbound calls, ensuring accurate documentation and treatment adherence.
Acted as primary liaison between patients, caregivers, and healthcare providers, resolving concerns, clarifying treatment expectations, and coordinating referral processes.
Accurately documented all patient interactions and clinical data in accordance with regulatory standards and program-specific protocols.
Supported adverse event reporting by escalating cases to leadership and appropriate manufacturer channels per SOPs, while maintaining compliance and patient safety.
Demonstrated clinical competency and software proficiency through participation in ongoing program-specific training, orientation, and operational reviews.
Healthcare Leadership Intern
AnovoRx
01.2025 - 05.2025
Supported HUB program operations, assisted with accounts payable, and participated in EMR cleanup and patient discharges.
Helped launch a liaison program for a new medication, contributing to improved coordination between pharmacy and patient services.
ICU Stepdown
LPN, Baptist Memorial Healthcare
04.2020 - 01.2024
This is a several hundred bed, high volume, high acuity facility in the metro Memphis area
Under the supervision of the Charge RN, I execute patient care at an ICU Stepdown level of care
Duties include assessment as scope permits, PO and IV medication administration, evaluation of patient progress with accurate and timely documentation, collaboration with interdisciplinary teams, and appropriate notification to RN or Provider of change in patient status requiring intervention.
LPN
Infusion LPN, Vighter
08.2021 - 11.2021
This was the fifth and final assignment that I was recruited to participate in with Vighter/CHS medical as part of the national response to COVID-19
During this assignment, I was an integral member of a team of nurses, whom, under the direction of a Nurse Practitioner, administered monoclonal antibody infusions to active Covid patients
This required screening for appropriateness of medication, patient assessment, initiating IV access, and medication administration
Close patient monitoring both inter and post infusion was additionally imperative in this role, to assess for potential reactions, which were either treated or elevated to a higher level of care per Provider direction
Border Assistance
Vighter/CHS Medical
05.2021 - 06.2021
This was the fourth effort with Vighter/CHS medical that I was recruited to assist with
This effort focused on the needs and care of the particularly vulnerable population of Covid positive migrant children who were victims of the border crisis
As a member of the team exclusively dedicated to the medical needs of this patient population, under the direction of the supervising Provider, treatment was executed not only for symptomatic management of COVID 19, but often for infirmities requiring isolation and focused treatment efforts, such as lice and scabies.
LPN
Vighter/CHS Medical
01.2021 - 03.2021
Immediately following the endeavors in El Paso, TX, our CHS Medical team was recruited to once again care for COVID positive overflow patients in the Austin, TX metro area in a field hospital setting
As before, tailored efforts were made by an interdisciplinary team to care for and meet the needs of vulnerable patients of varying acuity and facing a variety of socioeconomic challenges
Duties again included assessment of patients, medication administration, accurate and timely documentation, and appropriate reporting of events and changes to Providers
Crisis Response LPN
LPN
Vighter/CHS Medical
10.2020 - 01.2021
Following my participation in the COVID 19 response with Vighter/CHS medical in NYC, I was recruited to participate in a subsequent effort to care for overflow Covid positive patients in a field hospital setting
Once again, the patients served by this team were of varying acuities, and tailored efforts were made by an interdisciplinary team to meet these needs to the best of abilities and resources available
My duties included but were not limited to assessment of patients, medication administration to include IV administration of Remdesivir and Dexamethasone for acute COVID patients, accurate and timely documentation, appropriate reporting of change in status to Providers, and collaboration with interdisciplinary teams to holistically facilitate discharge and post discharge needs of our patients
Crisis Response
Skilled Nursing LPN
Mesa Springs Healthcare Center
04.2019 - 08.2020
As part of the patient care team at this skilled nursing facility, my duties included patient admission and intake, assessment, timely documentation to facility standards, medication administration to include the administration of ordered intravenous antibiotics, maintenance of intravenous access, enteral nutrition, and wound care
In addition to these clinical duties, I collaborated with an interdisciplinary team to report significant events to Providers, facilitated communication with family, and sought to provide overall holistic care to the patient population.
Vighter/CHS Medical
04.2020 - 05.2020
As part of a nationwide response to COVID 19, I traveled to NYC for the first time as an agency nurse to participate in efforts battling against the devastation of this pandemic
During this assignment, I functioned as part of a team dedicated to caring for the overflow patient population of varying acuities from overwhelmed local and regional facilities in a field hospital environment
In addition to adapting to unfamiliar and often volatile conditions of a field hospital while maintaining high standards of patient care and appropriate personal protection, I collaborated with an interdisciplinary team of critical care RNs, physicians, respiratory therapists, and social workers, with tailored efforts made for the individual needs and hopeful discharge and recovery of our patients.
Skilled Nursing LPN
Haskell Healthcare Center
08.2018 - 04.2019
As part of the patient care team at this skilled nursing facility, my duties included patient admission and intake, assessment, timely documentation to facility standards, medication administration to include the administration of ordered intravenous antibiotics, maintenance of intravenous access, enteral nutrition, and wound care
In addition to these clinical duties, I collaborated with an interdisciplinary team to report significant events to Providers, facilitated communication with family, and sought to provide overall holistic care to the patient population.
Services LPN/Marketing Liason
Home Health, Advocate Home Care
01.2018 - 07.2018
Upon my initial entry to this team, my role was focused on providing home health services to a focused cohort of clientele
Services provided to these patients included performing blood draws as ordered per Provider and subsequently transporting these specimens per protocol and training, providing education pertaining to prescribed medications, wound care as ordered per Provider, management of long term intravenous access, and acted as liaison between patients and Providers to facilitate further interventions, education, and appointments
Following my clinical performance with this company, I was recruited to additionally participate in Marketing; my role then expanded to not only maintaining existing rapport with Providers, but seeking and securing new relationships with Providers and patients by providing education on services offered by the Advocate team.
Sales Associate
Toyota of Boerne
06.2017 - 01.2018
Recruited by a former superior, I again built and maintained a loyal customer base through exceptional customer service, resulting in a high rate of repeat business and referrals, utilized strong negotiation skills, and collaborated with cross functional teams to optimize the customer experience.
Sales Associate
Ancira CJDR
11.2016 - 06.2017
In this role, I built and maintained a loyal customer base through exceptional customer service, resulting in a high rate of repeat business and referrals, utilized strong negotiation skills, and collaborated with cross functional teams to optimize the customer experience.
Cardiac Care LVN, San Antonio Military Medical Center
06.2015 - 10.2016
Following my licensure, I began working as part of a team dedicated to the care of patients recovering from cardiothoracic surgery
Through this experience and under the teaching and guidance of critical care RNs and military Providers, I gained competence in multiple cardiac devices, to include external pacing, Life Vest, internal pacemaker/defibrillator, and TR bands
Within this role, in addition to patient assessment, medication administration, and analyzation of patient data, appropriate reporting of changes in status were made to the overseeing RN or Provider as circumstantially necessary
Additionally, collaboration with an interdisciplinary team was vital to the holistic care of patients, with goals ultimately oriented towards progress necessitating transfer to a lower level of care, or to home with family.
Education
Bachelor of Science - Healthcare Leadership
University of Memphis
05-2025
United States Army, Armed Center & School
03.2015
Skills
Patient & Provider Communication
Therapeutic Education & Clinical Knowledge
HUB Program Operations
Team Leadership & Mentorship
Insurance & Reimbursement Navigation
Training Development & Facilitation
Process Improvement & SOP Compliance
Documentation & Data Accuracy
Cross-Functional Collaboration
EMR & Tech Proficiency
Timeline
Healthcare Leadership Intern
AnovoRx
01.2025 - 05.2025
Care Coordinator LPN
AnovoRX
01.2024 - Current
LPN
Infusion LPN, Vighter
08.2021 - 11.2021
Vighter/CHS Medical
05.2021 - 06.2021
LPN
Vighter/CHS Medical
01.2021 - 03.2021
LPN
Vighter/CHS Medical
10.2020 - 01.2021
ICU Stepdown
LPN, Baptist Memorial Healthcare
04.2020 - 01.2024
Vighter/CHS Medical
04.2020 - 05.2020
Skilled Nursing LPN
Mesa Springs Healthcare Center
04.2019 - 08.2020
Skilled Nursing LPN
Haskell Healthcare Center
08.2018 - 04.2019
Services LPN/Marketing Liason
Home Health, Advocate Home Care
01.2018 - 07.2018
Sales Associate
Toyota of Boerne
06.2017 - 01.2018
Sales Associate
Ancira CJDR
11.2016 - 06.2017
Cardiac Care LVN, San Antonio Military Medical Center