BRADRICK M. FIELDS
Greeneville
Summary
Dedicated customer service and technical support professional. Excels in fast-paced environments, enhancing team performance and customer satisfaction through effective multitasking and organization. Focused on operational efficiency and problem-solving, prepared to contribute to entry-level roles with reliability and commitment.
Overview
9
9
years of professional experience
Work History
HVAC Assistant
Quality Comfort Heating & Air Conditioning
Greeneville
02.2026 - Current
- Supported technicians in installation of HVAC systems and components, ensuring proper setup and functionality.
- Supported troubleshooting efforts for system malfunctions and repairs.
- Conducted routine maintenance on heating and cooling equipment.
- Installed insulation materials around pipes, ducts and other components of the HVAC system.
- Managed inventory of tools and HVAC parts to streamline operations and minimize delays.
- Collaborated with team members to ensure timely project completion.
- Organized tools and equipment for service calls, facilitating efficient work areas for technicians.
- Worked closely with technicians in order to complete assigned tasks efficiently.
- Operated tools like drills, saws, safely during installation or repair works.
Front Desk Receptionist
Planet Fitness
Greeneville
08.2025 - 02.2026
- Greeted members and guests with a friendly and welcoming demeanor.
- Handled phone calls and inquiries, providing prompt and accurate information to enhance member experience.
- Answered incoming calls, redirected callers to the appropriate personnel or department, and took messages.
- Facilitated member check-in processes with membership software, streamlining operations and improving service efficiency.
- Scheduled appointments for fitness classes and personal training sessions.
- Ensured cleanliness and organization of front desk area to create welcoming environment for members and guests.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
Retail Sales Associate
Tilly's Clothing Store
Tulare
05.2024 - 03.2025
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Guided customers in selecting merchandise and provided tailored product information to enhance shopping experience.
- Resolved customer inquiries and issues promptly, contributing to a positive shopping experience and customer loyalty.
- Educated customers about promotions, sales, and loyalty programs.
- Enhanced customer understanding of products and services available in the store.
- Organized displays and ensured cleanliness to create an inviting store presentation that encouraged customer engagement.
- Processed transactions accurately using point-of-sale systems.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
Cheese Packer
Saputo Cheese USA Inc.
05.2023 - 02.2024
- Maintained high-quality standards with thorough inspection of cheese items before packaging.
- Demonstrated adaptability by learning how to pack various types of cheeses using different techniques effectively.
- Met tight deadlines for shipment preparation by efficiently processing large orders within specified timeframes.
- Supported warehouse operations by receiving and unloading incoming shipments.
- Streamlined workflow through organized workspaces, reducing clutter and ensuring quick access to tools.
- Enhanced safety by adhering to company safety protocols and promptly reporting potential hazards.
- Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.
- Conducted thorough inspections of items to identify defects and damage.
- Maintained cleanliness and functionality of production area and equipment to support operational efficiency.
- Re-packaged items that were damaged or incorrectly packaged to meet quality standards.
- Facilitated workflow by loading items onto conveyor belts and pallets.
- Ensured items were securely stored or prepared for shipment to prevent damage.
- Improved customer satisfaction by accurately labeling packages according to client requirements.
Radio Communications Specialist
United States Marine Corps
10.2018 - 12.2022
- Observed transmitter readings and maintained data logs
- Installed broadcast equipment and addressed functionality issues
- Diagnosed equipment problems and arranged service.
- Monitored signals for clarity and reliability, adjusting equipment to support broadcast quality
- Supported team members and managers to ensure productivity and achieve project milestones
- Addressed concerns quickly to avoid lasting issues
- Followed established guidelines and procedures
- Reviewed incoming orders for mistakes to maintain accurate inventory levels
- Exchanged transmission data with receiving operators
- Helped with efficient responses to [Type] emergencies by setting up equipment and coordinating communications
- Adjusted volume, modulation, and transmitter settings on specified frequencies
- Conducted remote operations to communicate with ships, aircraft, mining crews, and offshore oil rigs
- Established field stations critical for relaying time-sensitive information between distant locations
- Maintained and repaired communication equipment to consistently meet required standards
- Troubleshot equipment to isolate faults, diagnose problems, and improve performance
- Operated radios, computers, and telephone communication equipment.
- Streamlined communications by integrating digital systems into existing analog infrastructures.
- Contributed to a safer work environment by promoting the importance of proper radio communication etiquette and adherence to established protocols.
Restaurant Waiter
The Cellar Steakhouse
07.2017 - 10.2018
- Supported policies with bottle chilling and opening services
- Promoted menu specials to enhance sales while minimizing food waste.
- Promoted special event menus during holidays and commercial events, upselling prescribed dishes and drinks
- Maintained prescribed sanitation and social distancing measures to support guest safety and reduce risk to restaurant personnel
- Fostered deep knowledge of available beverages to advise guests on alcohol and soft drink choices
- Anticipated guest needs to expedite drink refills and place setting clearance
- Handled routine guest issues and special requests independently and escalated advanced issues to senior managers
- Greeted guests, recorded orders, and coordinated well-timed delivery to reduce delays
Education
High School Diploma -
Monache High School
Porterville, Ca, United States06-2018
Skills
- HVAC system maintenance
- Troubleshooting
- Scheduled maintenance
- Work order completion
- Analytical skills
- Safety protocols
- Problem diagnosis
- Issue resolution
- Data management
- Data input
- Critical Thinking
- Analytical skills
- Time management
- Prioritization strategies
- Coordination
- Multitasking efficiency
- Effective communication
- Client relations
- Organization
- Systematic planning
- Deadline compliance
- Issue resolution
- Systematic planning
- Prioritizing tasks
- Coordination
- Organization
- Multitasking efficiency
Timeline
HVAC Assistant
Quality Comfort Heating & Air Conditioning
02.2026 - Current
Front Desk Receptionist
Planet Fitness
08.2025 - 02.2026
Retail Sales Associate
Tilly's Clothing Store
05.2024 - 03.2025
Cheese Packer
Saputo Cheese USA Inc.
05.2023 - 02.2024
Radio Communications Specialist
United States Marine Corps
10.2018 - 12.2022
Restaurant Waiter
The Cellar Steakhouse
07.2017 - 10.2018
High School Diploma -
Monache High School