Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Generic

Brady Helton

Smyrna,TN

Summary

Professional in sales with proven track record of driving revenue growth and exceeding targets. Adept at building strong client relationships, utilizing effective negotiation skills, and implementing strategic sales techniques. Team-oriented and adaptable, consistently aligning efforts with evolving business goals to ensure success. Known for exceptional communication, problem-solving abilities, and results-driven mindset. Also knowledgeable with solid background in diagnosing and repairing complex mechanical issues. Successfully executed maintenance tasks and troubleshooting techniques to ensure optimal equipment performance. Demonstrated technical expertise and problem-solving abilities in fast-paced environments. I believe my wide variety of jobs I have had has prepared for anything that comes in my path.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Salesperson

Wyatt Johnson Ford
02.2020 - Current
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Negotiated contracts skillfully, securing favorable terms for both company and client.
  • Exceeded monthly targets by diligently following up on leads and closing deals promptly.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Negotiated prices, terms of sales and service agreements.

Service Technician

Pye Barker
09.2016 - 02.2020
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.

Lead Service Technician

Koetter Fire Protection
03.2014 - 09.2016
  • Worked and ensured proper fire safety and fire safety training at Coal Power Plants, Gas Power Plants, and Coal Mines (Luminant)
  • Lead Fire Safety Training at Luminant Power Plants and Coal Mines
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Upgraded systems to latest technologies, ensuring clients' equipment operated at peak efficiency.
  • Provided exceptional customer service by clearly communicating timelines, expectations, and results throughout the entire service process.
  • Enhanced team productivity, conducting thorough training sessions for new technicians.
  • Implemented safety protocols to minimize risks associated with servicing high-voltage electrical systems or hazardous materials.
  • Ensured proper maintenance and functionality of approximately over 50 Portable Fire Extinguishers daily

Server/Bartender

Texas Roadhouse
02.2012 - 03.2014
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server/Head Bartender

Good Eats Diner
08.2008 - 01.2012
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Server

Papacitas
09.2006 - 05.2007
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Education

High School Diploma -

Union Hill High School
Gilmer, TX
05.2007

Some College (No Degree) - Accounting

University of North Texas
Denton, TX

Skills

  • Customer service
  • Customer care
  • Relationship building
  • Customer relationship building
  • Networking
  • Negotiation
  • Sales management
  • Sales presentations
  • Complaint handling
  • Needs analysis
  • Account management
  • Installation and repair
  • Attention to detail
  • Preventive Maintenance
  • Troubleshooting skills
  • Flexible and adaptable
  • Problem and issue resolution
  • Power tool proficiency
  • Repair techniques
  • Equipment troubleshooting
  • OSHA requirements
  • Diagnostic testing
  • Heavy lifting
  • Problem-solving
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Microsoft dynamics 365
  • Microsoft teams

Accomplishments

  • Ranked in top 10 in the Wyatt Johnson Company ( 7 Dealerships in the Clarksville TN and Nashville Area) for 3 straight years
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Type B - Portable Fire Extinguisher License ( Texas and Tennessee)
  • Type K - Kitchen Cooking Systems License ( Texas and Tennessee)
  • Type A - Fixed Systems License ( Texas and Tennessee)
  • TABC License ( Texas)
  • CPSP - Certified Professional Sales Person ( Tennessee)

Languages

English
Native or Bilingual
Spanish
Limited Working

Interests

  • I like working with my hands and fixing things
  • Outdoor Recreation
  • Woodworking
  • Gym Workouts
  • Watching Movies and TV Shows
  • Backpacking and Hiking
  • Team Sports
  • Camping
  • Playing Sports

Timeline

Salesperson

Wyatt Johnson Ford
02.2020 - Current

Service Technician

Pye Barker
09.2016 - 02.2020

Lead Service Technician

Koetter Fire Protection
03.2014 - 09.2016

Server/Bartender

Texas Roadhouse
02.2012 - 03.2014

Server/Head Bartender

Good Eats Diner
08.2008 - 01.2012

Server

Papacitas
09.2006 - 05.2007

Some College (No Degree) - Accounting

University of North Texas

High School Diploma -

Union Hill High School

Similar Profiles

CREATE PROFILE
Brady Helton