Brady Mulcahy
Clarksville
Summary
Accomplished Business Owner experienced in maximizing profitability through strategic planning and operational leadership. Achieved long-term success by optimizing resources and ensuring regulatory compliance. Focused on enhancing business operations and fostering team cohesion through effective communication and problem-solving.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
Company Owner
Self Employed Services
Clarksville
05.2016 - Current
- Oversaw day-to-day operations of the business, including staff management and scheduling.
- Managed daily operations and streamlined service delivery processes, enhancing customer experience.
- Trained and mentored employees, resulting in improved service quality and operational efficiency.
- Built strong relationships with clients for repeat business and referrals.
- Developed marketing strategies that increased brand visibility and fostered customer engagement.
- Oversaw financial planning and budgeting to ensure business sustainability.
- Negotiated contracts with vendors for competitive pricing and quality services.
- Established relationships with vendors and suppliers to secure materials at competitive prices.
- Kept records for production, inventory, income, and expenses.
Sales and Marketing Specialist
Apple
Clarksville
01.2023 - 03.2025
- Developed targeted marketing campaigns to enhance brand visibility and customer engagement.
- Collaborated with cross-functional teams to launch new product initiatives and promotions.
- Analyzed market trends to identify opportunities for growth and competitive advantage.
- Conducted customer research to inform strategic marketing decisions and product development.
- Trained junior team members on best practices in sales techniques and marketing strategies.
- Streamlined processes for tracking sales performance and customer feedback using CRM tools.
- Developed strong relationships with clients by understanding their requirements and providing solutions accordingly.
Sales Manager
AT&T
Clarksville
01.2017 - 06.2023
- Developed and executed strategic sales plans aligning with corporate objectives.
- Led sales team to achieve quarterly targets by training and supporting team members.
- Fostered relationships with key clients to establish long-term business partnerships.
- Analyzed market trends to identify new opportunities for growth and expansion.
- Collaborated with cross-functional teams to improve customer experience and satisfaction.
- Delivered presentations on product features and benefits to potential customers.
Shift Manager
American Snuff
Clarksville
08.2019 - 12.2022
- Supervised daily operations ensuring compliance with safety and quality standards.
- Managed team schedules to optimize workflow and maintain staffing levels.
- Coordinated training programs for new employees to ensure proficiency in operational procedures.
- Implemented process improvements to streamline production and minimize waste.
- Facilitated interdepartmental communication to enhance operational efficiency.
- Conducted performance evaluations and provided feedback to team members regularly.
- Developed and maintained positive working relationships with staff, customers, and vendors.
Store Manager
Papa rock travel center
Clarksville
01.2013 - 01.2017
- Managed daily operations and staff scheduling for a busy travel center.
- Oversaw inventory management, ensuring products met customer demands.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Trained and mentored new employees on customer service standards.
- Resolved customer inquiries and complaints to ensure satisfaction.
- Designed promotional displays to increase product visibility and drive sales.
- Evaluated sales data to identify trends and optimize stock levels.
Education
Bachelor of Science - Business Management
Austin Peay State University
Clarksville, TN 08.2015 - 05.2021
Skills
- Operations management
- Business development
- Revenue growth
- Contract negotiation
- Market analysis
- Process improvement
- Profit and loss
- Small business operations
- Team leadership
- Team management
- Performance evaluation
- Employee training
- Client relationship management
- Customer experience
- Effective communication
- Problem solving
- Marketing
Timeline
Sales and Marketing Specialist
Apple
01.2023 - 03.2025
Shift Manager
American Snuff
08.2019 - 12.2022
Sales Manager
AT&T
01.2017 - 06.2023
Company Owner
Self Employed Services
05.2016 - Current
Bachelor of Science - Business Management
Austin Peay State University
08.2015 - 05.2021
Store Manager
Papa rock travel center
01.2013 - 01.2017