Brandi Crain
Troy
Summary
Dynamic leader with a proven track record at Petainer Manufacturing, excelling in coaching, quality improvement, and client service. Skilled in fostering teamwork and enhancing performance, demonstrated through effective employee training and commitment to excellence. Adept at multitasking and decision-making, ensuring top-notch customer satisfaction and workplace safety.
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Lead/ Quality
Petainer Manufacturing
Troy, TN
08.2022 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Receptionist
Shaw Automotive
Troy, TN
08.2019 - 08.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
Education
High School Diploma -
Obion County Central Highschool
Troy, TN05.2006
Skills
- Customer focus
- Coaching and mentoring
- Performance improvement
- Performance monitoring
- Quality control
- Workplace safety
- Employee evaluation
- Invoice verification
- Client communication
- Deadline management
- Employee training
- Problem-solving
- Team supervision
- Goal setting
- Quality improvement
- Cash handling
- Overseeing daily activities
- Client service
- Documentation and reporting
- Leadership
- Excellent communication
- Organizational skills
- Multitasking Abilities
- Decision-making
- Task prioritization
Certification
Fork lift certified
Timeline
Team Lead/ Quality
Petainer Manufacturing
08.2022 - Current
Receptionist
Shaw Automotive
08.2019 - 08.2022
High School Diploma -
Obion County Central Highschool
Similar Profiles
Brandy GriffinBrandy Griffin
Accounts Receivable Specialist at Petainer Manufacturing, USA Inc.Accounts Receivable Specialist at Petainer Manufacturing, USA Inc.
Mathew AlexanderMathew Alexander
General Supply Chain Operations Manager at Nestle Dubai Manufacturing & Nestle Middle East ManufacturingGeneral Supply Chain Operations Manager at Nestle Dubai Manufacturing & Nestle Middle East Manufacturing
MIHAI MARINESCUMIHAI MARINESCU
Plant Manager at Nutem Custom Manufacturing, Sante Manufacturing, RDJ, Bakeries, Techno-TradePlant Manager at Nutem Custom Manufacturing, Sante Manufacturing, RDJ, Bakeries, Techno-Trade