Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Brandon Kooiman

IT Specialist
Culleoka

Summary

Detail-oriented IT professional with expertise in technical support, network troubleshooting, and system maintenance. Adept at diagnosing and resolving hardware, software, and connectivity issues while delivering exceptional customer service. Skilled in project coordination, cloud computing, and IT infrastructure management. Passionate about leveraging technology to optimize efficiency and enhance user experiences in fast-paced environments.

Overview

2021
2021
years of professional experience
4
4
Certifications

Work History

Freelance IT Support

Self-employeed
  • Provided freelance IT support, assisting individuals and small businesses with system troubleshooting, device setup, and security configurations
  • Installed, configured, tested and maintained operating systems, application software, and system management tools.
  • Improved IT system performance by implementing proactive maintenance processes and timely upgrades.

Technology Intern

San Jacinto Unified School District
06.2018 - 06.2020
  • Delivered responsive technical support for school district employees, troubleshooting hardware, software, and network-related issues to ensure seamless operations
  • Installed, configured, and maintained computer systems, peripherals, and software applications, improving system efficiency and reducing downtime
  • Diagnosed and resolved network connectivity issues, email access problems, and hardware malfunctions, enhancing overall IT support effectiveness
  • Assisted in deploying new technology solutions, supporting initiatives that improved operational efficiency and digital learning experiences
  • Fostered positive working relationships with staff by providing clear, professional communication and reliable technical support

Education

Bachelor of Science - Information Technology

Western Governors University
Millcreek, UT

Skills

  • IT Support & Troubleshooting
  • System Deployment & Configuration
  • Network Maintenance & Connectivity Solutions
  • Cloud Technologies & Virtualization
  • Remote Access & Security Protocols
  • Hardware Repair & Desktop Support
  • Microsoft Office Suite & Excel Proficiency
  • Customer Service & Communication
  • Critical Thinking & Problem-Solving
  • Software installation
  • Help desk support
  • Network troubleshooting

Certification

CompTIA Project+

Timeline

Technology Intern

San Jacinto Unified School District
06.2018 - 06.2020

Freelance IT Support

Self-employeed

Bachelor of Science - Information Technology

Western Governors University

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Brandon KooimanIT Specialist