Summary
Work History
Skills
Timeline
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Brandon Whittaker

Brandon Whittaker

Spring City

Summary

Dynamic and detail-oriented professional with a strong work ethic and proven customer service skills, honed at La-Z-Boy Furniture. Recognized for enhancing team collaboration and achieving high standards of cleanliness while optimizing production output. Adept at multitasking and problem-solving, ensuring efficient operations and customer satisfaction in fast-paced environments.

Service industry professional with track record of delivering exceptional customer service. Known for reliability, flexibility, and ability to work well under pressure. Strong focus on teamwork and adaptability, with expertise in maintaining clean and welcoming environment.

Work History

Service Crew Member

Debusk
  • Became a Field Technician at Level One
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Kept customers and crew areas organized.
  • Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
  • Assisted other team members to achieve goals.

Courtroom

PCI
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Became a field technician at level 2 and 3
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Field Technician

ATC Hillyer
  • Started out as a Field Technician and later was raised to a Supervisor position
  • Dealt with metal materials and also done stocking at the warehouse
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Kept detailed records of field measurements and data.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Minimized potential hazards through adherence to safety guidelines during all field assignments.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Identified potential problems and prevented equipment failure through performing regular equipment inspections.
  • Assisted in training new hires on company protocol, increasing overall productivity within the department.
  • Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
  • Delivered high-quality work by diligently following standard operating procedures.

Press Operator

La-Z-Boy Furniture
  • Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
  • Performed regular maintenance on press machinery to optimize performance.
  • Supported continuous improvement initiatives within the department through constructive feedback and proactive problem-solving efforts.
  • Promptly removed completed loads from press.
  • Followed safety protocols to reduce operating risks on press machinery.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Ensured timely completion of projects by effectively managing workload and communicating progress updates with supervisors or team leads as needed.
  • Upheld high standards of cleanliness throughout the workspace, adhering to established guidelines for equipment care and maintenance procedures.
  • Increased production output by implementing effective time management techniques and prioritizing tasks accordingly.

Skills

  • Customer service
  • Cleaning and sanitizing
  • Verbal and written communication
  • Strong work ethic
  • Team collaboration

Timeline

Service Crew Member

Debusk

Courtroom

PCI

Field Technician

ATC Hillyer

Press Operator

La-Z-Boy Furniture

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Brandon Whittaker