Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
2
2
years of professional experience
Work History
Manager
Blackbird Bakery
07.2023 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Customer Service Specialist
Rural King
02.2022 - 07.2023
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Took payment information and other pertinent information such as addresses and phone numbers to place orders.
Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Cashier
CVS Pharmacy
06.2021 - 02.2022
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Science - Electrical Engineering
Northeast State Community College
Blountville, TN
05.2024
Skills
Managing Laborers
Administration and Reporting
Coaching and Mentoring
Income and Expense Management
Timeline
Manager
Blackbird Bakery
07.2023 - Current
Customer Service Specialist
Rural King
02.2022 - 07.2023
Cashier
CVS Pharmacy
06.2021 - 02.2022
Associate of Science - Electrical Engineering
Northeast State Community College
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