Brandy Calton
Cleveland
Summary
As healthcare professional, extensive experience in managing patient interactions and administrative duties in medical setting. Valued for strong collaboration skills, adaptability, and consistent delivery of high-quality results. Known for reliability and effective communication, ensuring seamless patient experience.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Medical Assistant
Blue Ridge Pulmonary
03.2008 - Current
- Assisted in patient intake procedures and documented medical histories.
- Supported healthcare team in maintaining a clean and organized environment.
- Prepared examination rooms and ensured availability of necessary supplies.
- Scheduled patient appointments and managed follow-up communications.
- Handled basic laboratory tests and processed specimens for analysis.
- Educated patients on treatment plans and provided pre-visit instructions.
- Maintained accurate patient records in electronic health record systems.
- Collaborated with medical staff to enhance patient care efficiency.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Completed insurance verifications, prior authorization, and approvals for medical procedures, medications, and appointments.
Medical Assistant
Dr. Myers
2007 - 2008
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Medical Assistant
Dr. Swan
2001 - 2005
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Education
Bradley Central
Cleveland, TN1996
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Phlebotomy
- Procedure assistance
- CPR
- Immunization administration
- Specimens collection and processing
- Professionalism and ethics
- Insurance verification
- Appointment setting
- Compassionate caregiver
Certification
CPR Pediatric + Adult
Timeline
Medical Assistant
Blue Ridge Pulmonary
03.2008 - Current
Medical Assistant
Dr. Myers
2007 - 2008
Medical Assistant
Dr. Swan
2001 - 2005
Bradley Central
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