Summary
Work History
Education
Skills
Timeline
Generic

Brandy Carney

Whites Creek

Summary

Dynamic Office Manager with a proven track record at Urology Associates Inc, enhancing team collaboration and streamlining document management. Expert in renegotiating contracts to optimize budgets and addressing customer concerns to boost satisfaction. Skilled in clinical management and comprehensive communication, demonstrating proficiency in EHR systems and conflict resolution.

Work History

Office Manager

Urology Associates Inc
  • Fostered team collaboration by initiating regular team meetings.
  • Established streamlined procedures for document management for enhanced accessibility.
  • Optimized office budget by renegotiating vendor contracts.
  • Monitored expenditures for better financial control.
  • Addressed customer concerns promptly, leading to increased satisfaction.

Surgery Scheduler

Urology Associates
  • Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
  • Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
  • Arranged pre-operative and post-operative appointments for surgical patients.
  • Expertly managed planning, scheduling, and coordination of outpatient procedures.
  • Verified insurance coverage and obtained pre-authorizations.
  • Maintained strict confidentiality in handling sensitive patient information, adhering to HIPAA guidelines and clinic policies.

Front Office Coordinator

Urology Associates Inc
  • Greeted visitors warmly and assisted with needs.
  • Handled incoming and outgoing mail, ensuring timely delivery.
  • Provided information about services and amenities to guests and clients.
  • Monitored office supplies and placed orders when necessary.
  • Answered phone calls and directed inquiries to appropriate staff members.
  • Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.

Education

Certificate - Advanced Medical Billing And Coding

Tech Skille
Nashville,Tn
2011

Diploma -

Pearl Cohn Entertainment Magnet High School
Nashville, TN
05.1995

Skills

    Acute Care planning comprehension

    Clinical Management Skills

    Detail oriented problem solver

    Proficiency in conflict resolution

    Time management and goal oriented

    business development and management

    Comprehensive communication

    Proficiency in Ehr system

    supervisory and scheduling proficiency

Timeline

Office Manager

Urology Associates Inc

Surgery Scheduler

Urology Associates

Front Office Coordinator

Urology Associates Inc

Certificate - Advanced Medical Billing And Coding

Tech Skille

Diploma -

Pearl Cohn Entertainment Magnet High School

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Brandy Carney