Brandy Goff
Nashville
Summary
Dynamic leader with proven expertise in operational management and team leadership. Excel in driving sales growth through strategic marketing and maintaining high operational efficiency. Skilled in inventory and expense management, with a knack for fostering strong vendor relationships and building committed teams. Achieved notable improvements in service delivery and profitability.
Overview
9
9
years of professional experience
Work History
Assistant General Manager
Tin Roof
09.2022 - Current
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Create events that significantly increase sales.
- Oversaw inventory management processes to maintain proper stock levels and minimize dead stock.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Managed team schedule with eye for coverage needs and individual strengths.
- Established strong relationships with local vendors to secure high-quality products at competitive prices for our customers' enjoyment.
- Handled cash accurately and prepared deposits.
Server / Bartender
Tin Roof
09.2019 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server / Bartender
The Quarterdeck Restaurant
04.2016 - 08.2019
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Education
Bachelor of Arts - Graphic Design
Coastal Carolina University
Conway, SC06-2019
Skills
- Team Leadership
- Inventory Management
- Operational Efficiency Oversight
- Employee Training
- Team Relationship Management
- Operational Management
- Expense Management
- Vendor Relationship Development
- Strategic Marketing Initiatives
- Team leadership strength
- P&L management
- Sales Data Analysis
Timeline
Assistant General Manager
Tin Roof
09.2022 - Current
Server / Bartender
Tin Roof
09.2019 - 09.2022
Server / Bartender
The Quarterdeck Restaurant
04.2016 - 08.2019
Bachelor of Arts - Graphic Design
Coastal Carolina University
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