Breahna Humphrey
Clarksville
Overview
11
11
years of professional experience
Work History
Deli/Bakery Assistant
Walmart
Clarksville, TN
11.2021 - Current
- Assisted in daily bakery operations, ensuring product quality and freshness.
- Operated and maintained bakery equipment, adhering to safety and sanitation standards.
- Collaborated with team members to optimize workflow and enhance customer service.
- Monitored inventory levels, restocking supplies as needed to meet demand.
- Trained new employees on bakery procedures and best practices for efficiency.
- Implemented process improvements, reducing waste and increasing productivity in the kitchen.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Run Bakery Freight
- Work with number to ensure counts on the floor are right.
- Organize freezer
- Answer phone calls
- Help in other departments online grocery, produce, and front end.
Fraud Anylist
Concentrix
Clarksville, TN
05.2019 - 10.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
Customer Service Representative
Convergys
Clarksville, TN
01.2016 - 08.2016
- Resolved customer inquiries through multi-channel communication, enhancing overall satisfaction.
- Trained new representatives in company policies and customer service techniques, promoting team efficiency.
- Implemented process improvements that streamlined issue resolution, reducing response times significantly.
- Analyzed customer feedback to identify trends, informing management decisions for service enhancements.
Daycare Worker
N/A
Clarksville, TN
06.2015 - 07.2015
- Developed engaging lesson plans to foster early childhood education and social skills.
- Supervised daily activities, ensuring safety and well-being of children in care.
- Collaborated with parents to address developmental needs and concerns effectively.
- Implemented behavior management techniques to promote positive interactions among children.
- Distributed food, napkins, and beverages in preparation for snack time.
- Meticulously sanitized toys and play equipment.
- Encouraged good behaviors using positive reinforcement methods.
Education
High School Diploma -
Kenwood
Clarksville, TN05-2015
Skills
- Punctuality
- Display setup
- Recipe following
- Product packaging
- Stock rotation
- Piano player over 10 years
- Mulititasking
Timeline
Deli/Bakery Assistant
Walmart
11.2021 - Current
Fraud Anylist
Concentrix
05.2019 - 10.2019
Customer Service Representative
Convergys
01.2016 - 08.2016
Daycare Worker
N/A
06.2015 - 07.2015
High School Diploma -
Kenwood