Breanna Gasaway
Walmart
Hixson
9
years of professional experience
Dynamic customer service professional with experience at Walmart, excelling in issue resolution and relationship building. Proven ability to enhance customer satisfaction through effective communication and time management. Skilled in cash handling and cross-functional teamwork, consistently achieving service goals while maintaining a clean and safe environment.
Work History
Associate
7 Years 11 Months- Supported customer service initiatives, addressing inquiries and resolving issues efficiently.
- Collaborated with team members to maintain cleanliness and organization in the workspace.
- Utilized point-of-sale systems to process transactions accurately and efficiently.
- Monitored product expiration dates, coordinating timely markdowns to reduce waste.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Prepared deli products with attention to quality and presentation standards.
- Assisted customers with product selection, ensuring high levels of satisfaction.
- Maintained cleanliness and organization of deli area, adhering to safety protocols.
- Operated slicing equipment efficiently while following operational guidelines.
- Collaborated with team members to achieve daily sales targets and service goals.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
Associate
1 Year 1 Month- Supported customer service initiatives, addressing inquiries and resolving issues efficiently.
- Collaborated with team members to maintain cleanliness and organization in the workspace.
- Utilized point-of-sale systems to process transactions accurately and efficiently.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Barista
2 Years 6 Months- Prepared and served a variety of coffee beverages to customer specifications.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated espresso machines and brewing equipment efficiently.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new staff on beverage preparation techniques and operational procedures.
- Collaborated with team members to ensure smooth operations during busy shifts.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
High School Diploma
Skills
Time management
Customer service
Customer interaction
Customer engagement
Workplace safety
Cash handling
Relationship building
Courteous and professional
Flexible schedule
Oral communication
Issue resolution
Cross-functional teamwork
Performance improvement
Timeline
Associate
Walmart
07.2025 - CurrentRead More
Barista
Dunkin
06.2022 - 12.2024Read More
Associate
Food City
06.2017 - 05.2025Read More
Redbank High School
High School Diploma
Read More