Brellin Raj
Chennai
Summary
Proven Insurance Verification Specialist and Claims Processor at Star Health And Allied Insurance Co, adept in IRDAI compliance and fostering collaborative relationships. Excelled in enhancing patient trust through confidentiality, optimizing productivity, and swiftly resolving claims with precision. Demonstrated commitment to accuracy and customer service, significantly minimizing financial discrepancies and improving claim processing efficiency.
Overview
2
2
years of professional experience
Work History
Insurance Verification Specialist
Star Health And Allied Insurance Co
11.2023 - 11.2024
- Enhanced patient trust by ensuring personal and sensitive information was handled with confidentiality during verification process.
- Generated reports to track insurance verifications and claim progress.
- Trained new staff on current analyzing basis for betterment with our leadership.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Complied with IRDAI guidelines and regulations for confidential patient data.
- Optimized productivity within the department by prioritizing tasks according to urgency and importance levels.
- Played key role in minimizing financial losses by identifying and correcting discrepancies in insurance information.
- Developed strong relationships with insurance representatives, facilitating smooth communication channels for resolving inquiries or disputes.
Claims Processor
Star Health And Allied Insurance Co
11.2022 - 10.2023
- Reviewed applications and supporting documents to verify claims eligibility and accuracy.
- Managed workload and priorities to meet claims processing meet deadlines.
- Collaborated with claims department and industry anti-fraud organizations to resolve claims.
- Tracked and reported on claims processing metrics to aid senior management in making informed decisions.
- Established positive and trusting relationships with injured clients, administering efficient customer service and processing claims quickly.
- Participated in various professional development opportunities to stay current on industry regulations, best practices, and emerging technologies relevant to claim processing activities.
Education
MBA - Human Resources Management
Madras University
Chennai, India06-2026
B.tech - Civil Engineering
MGR University
Chennai06-2021
Schooling -
St. John's Matriculation Hr. Sec. School
Chennai08-2016
Skills
- Patient communication
- Customer service
- Accuracy and precision
- IRDAI compliance
- Attention to detail
- Collaborative relationships
- Claims processing
Marital status
Single
Nationality / Region
Indian/ chennai
Additional skills
- Microsoft Excel
- Microsoft word
- ChatGPT - 03
- Autocad 2D &3D
- Artificial intelligence
Additional Information
Motivational speaker in Badminton game.
Hosted seminars
Timeline
Insurance Verification Specialist
Star Health And Allied Insurance Co
11.2023 - 11.2024
Claims Processor
Star Health And Allied Insurance Co
11.2022 - 10.2023
MBA - Human Resources Management
Madras University
B.tech - Civil Engineering
MGR University
Schooling -
St. John's Matriculation Hr. Sec. School
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