Brenda Jackson
Clarksville
Summary
I am a dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. My work background has equipped me with skills to contribute in the social work field. I am always eager to contribute to a dynamic team and support organizational goals.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Family Support Specialist
The Center for Family Development(Healthy Families America)
Clarksville
12.2022 - Current
- Established trusting relationships with at-risk families through regular home visits, fostering open communication and support.
- Connected families to essential community resources, ensuring access to vital services and support.
- Implemented prenatal and child development curriculum during family sessions.
- Documented all service contacts with families promptly, maintaining compliance with program requirements and facilitating effective service delivery.
Paraprofessional
STEM Preparatory Academy
Nashville
07.2019 - 12.2022
- Supported student learning through 1:1 interactions, fostering academic growth and confidence.
- I worked collaboratively with the special education team.
- I assisted the classroom teacher with implementing a data tracking system for students.
- I supported the classroom teacher with daily classroom tasks.
- I completed various tasks to support classroom operations.
- Communicated effectively with staff and parents, ensuring clear understanding of student progress and needs.
- Collaborated with staff members in training and professional development, enhancing team skills and knowledge.
- I created long and trusting relationships with students and parents.
Front Office Receptionist
STEM Preparatory Academy
Nashville
07.2018 - 07.2019
- I was the first point of contact between parents and teachers.
- Answered phone professionally, directed calls, and delivered accurate messages promptly.
- I greeted and directed parents and visitors.
- I maintained a clean, organized and welcoming office area.
- Utilized verbal and written skills to foster a strong sense of community among parents, students, and teachers.
- Supported team by assisting with various administrative tasks.
Two Year Old Lead Teacher
Kindercare Learning Centers
Franklin
06.2017 - 03.2018
- I prepared developmentally appropriate lesson plans for the children in the classroom.
- I created trusting relationships with children.
- Established professional relationships with parents to enhance quality of care for their children.
- I used my verbal and written skills to effectively communicate with parents on a daily basis.
- Ensured safety of every child by adhering to established health and safety protocols. and emotional well-being of every child in the classroom.
- Followed health and safety standards to maintain a clean and organized classroom environment.
- Completed additional tasks to support team operations and contribute to a positive classroom experience.
Cleaner/Inspector
Martinez Cleaning
Fort Walton Beach
08.2011 - 08.2016
- Inspected completed cleaning assignments to ensure compliance with client specifications.
- Completed inspection reports and documented quality assurance findings to ensure compliance.
- Identified and corrected cleaning deficiencies, coaching staff to uphold quality standards.
- Trained new employees on proper cleaning techniques, equipment operation, and safety procedures.
- Performed daily cleaning and sanitation of residential facilities while consistently meeting company quality standards.
- Coordinated with supervisors and clients to resolve concerns promptly and maintain high customer satisfaction.
- Demonstrated strong attention to detail, reliability, and the ability to prioritize tasks in fast-paced environments.
Front Desk Receptionist
Fairfield Inn and Suites
Fort Walton Beach
10.2014 - 02.2016
- I created a welcoming environment and greeted guests in a very friendly and professional manner.
- Completed check-in and check-out processes to ensure smooth guest experiences.
- I answered and directed phone calls in a very professional and friendly manner.
- Provided information on local attractions, services, and events to enhance guest stays.
- I worked effectively with housekeeping and maintenance to ensure our guests' satisfaction.
- I kept a clean and organized lobby area.
- Assisted with various operational tasks to support team efficiency.
Lead One Year Old Teacher
Childcare Network
Fort Walton Beach
07.2013 - 10.2014
- Maintained a clean and organized classroom by adhering to health and safety standards.
- I used my verbal and written skills to effectively communicate with parents on a daily basis.
- Developed and implemented developmentally appropriate lesson plans to enhance children's learning experiences.
- I established a professional relationship with parents to provide quality care to their children.
- Built trusting relationships with children through daily interactions and support.
- Ensured the safety and emotional well-being of every child through constant supervision and support.
- Assumed additional responsibilities to streamline classroom operations and ensure a supportive learning environment.
Education
High school diploma -
Choctawhatchee Senior High School
Fort Walton Beach, FLSkills
- Social work
- Case management
- Childhood development
- Developmental disability support
- Direct support
- Lesson planning
- Classroom experience
- Experience with Children
- Community partnership development
- Rapport building
- Customer service
- Data entry
- Time management
- Organizational skills
- Team collaboration
- Flexibility
- Supervising experience
- Bilingual
Certification
- Infant and Early childhood Mental Health Endorsement, 11/01/24, Present
- Youth Mental Health First Aid Certificate, 07/01/25, 07/01/28, Trained to identify, understand and respond to signs of mental health challenges in youth.
- Adult Mental Health First Aid Certificate, 06/01/25, 06/01/28, Trained to identify, understand and respond to signs of mental health challenges in adults.
- Currently in the process of obtaining a lactation consultant certificate
Languages
- Spanish, Expert
- English, Fluent
Timeline
Family Support Specialist
The Center for Family Development(Healthy Families America)
12.2022 - Current
Paraprofessional
STEM Preparatory Academy
07.2019 - 12.2022
Front Office Receptionist
STEM Preparatory Academy
07.2018 - 07.2019
Two Year Old Lead Teacher
Kindercare Learning Centers
06.2017 - 03.2018
Front Desk Receptionist
Fairfield Inn and Suites
10.2014 - 02.2016
Lead One Year Old Teacher
Childcare Network
07.2013 - 10.2014
Cleaner/Inspector
Martinez Cleaning
08.2011 - 08.2016
High school diploma -
Choctawhatchee Senior High School