Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Brennyn Abendroth

Summary

Dynamic and results-oriented professional with proven expertise in customer service and critical thinking, honed at Amazon and Home Depot. Excelled in enhancing team productivity and customer satisfaction, demonstrating exceptional organizational skills and a commitment to quality. Achieved significant improvements in order fulfillment speed and inventory management, showcasing strong communication and leadership abilities. I was able to excel at my previous positions due to the skills I've gained from strengthening my time management and discipline through years of managing my studies, sports, and personal life not only in high school, but at the collegiate level as well.

Overview

1
1
Certification

Work History

Amazon Sortation Center Associate

Amazon
09.2024 - Current
  • Maximized order fulfillment speed by consistently meeting or exceeding daily performance metrics set by management.
  • Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
  • Enhanced team productivity by assisting coworkers with heavy lifting tasks and sharing workload during peak hours.
  • Worked professionally with team members and across departments to meet demands of high-volume environment.
  • Reduced errors in shipments by double-checking orders before loading onto delivery trucks.
  • Upheld company standards for quality, performance and accuracy across outbound operations.

Home Depot Sales Associate

Home Depot
08.2024 - 09.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Increased customer satisfaction with thorough product demonstrations and personalized advice.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

High School Diploma -

Altamont Community High School
Altamont, IL
05-2021

Associate of Arts - General Studies

Southeastern Illinois College
Harrisburg, IL

BBA - Business Administration

Cumberland University
Lebanon, TN

Skills

  • Customer service

  • Critical thinking

  • Relationship building

  • Team development

  • Building rapport

  • Organization and time management

  • Strong communication

  • Team leadership

  • Decision-making

  • Goal setting

Certification

  • Certified Personal Trainer (CPT) - International Sports Sciences Association (ISSA) - December, 2024
  • Certified Nutritionist - International Sports Sciences Association (ISSA) - Work In Progress
  • Body Building Specialization - International Sports Sciences Association (ISSA) - Work In Progress

Timeline

Amazon Sortation Center Associate

Amazon
09.2024 - Current

Home Depot Sales Associate

Home Depot
08.2024 - 09.2024

High School Diploma -

Altamont Community High School

Associate of Arts - General Studies

Southeastern Illinois College

BBA - Business Administration

Cumberland University

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Brennyn Abendroth