Brett Engle
Chattanooga
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Irrigation Technician
The Sprinkler Guy LLC
04.2020 - 09.2025
- Installed irrigation systems for all types of customers, both residential, and commercial.
- Demonstrated irrigation system features to customers and thoroughly explained functionalities and uses.
- Established lucrative customer relationships by using effective communication and active listening skills.
- Supervised installation work of other technicians to make sure systems were fully operational.
- Prioritized and corrected irrigation breaks to quickly restore service.
Irrigation Technician
Morning Rain Irrigation And Landscaping
05.2016 - 11.2019
- Operated complex irrigation systems with computer controls and extensive distribution lines.
- Inspected sprinkler heads across grounds and identified maintenance needs.
- Maintained irrigation systems, recirculators and water features in excellent condition through continuous upkeep.
- Adjusted sprinkler head direction and angle based on identified wet and dry areas.
Irrigation and Drain Technician
Rain Pros
04.2012 - 08.2015
- Unclogged sewers, kitchen and bathroom sinks and tubs using plumbing snakes and machines.
- Explained features and benefits of solution to obtain agreement for services before performing work.
- Described diagnosed problems to customers and offered solutions.
- Cleaned main and secondary drains in homes and commercial buildings using cable or high-pressure water jets.
- Transported materials and tools to job site and accounted for tools.
- Filled out accurate logs and job reports after every service call and submitted for supervisor review.
- Greeted customers at start of service calls, explained planned services and answered questions to promote and maintain high customer satisfaction.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Orting School District
Orting, WA05-2007
Skills
- System repairs and maintenance
- Relationships and rapport
- Residential and commercial projects
- Project estimation
- Verbal and written communication
- Issue identification and resolution
- Winter preparation
- Electrical troubleshooting
- Irrigation system installations
- Safety protocols
- Inventory management
Certification
Certified Washington Backflow Assembly Tester 2022-2025
Timeline
Irrigation Technician
The Sprinkler Guy LLC
04.2020 - 09.2025
Irrigation Technician
Morning Rain Irrigation And Landscaping
05.2016 - 11.2019
Irrigation and Drain Technician
Rain Pros
04.2012 - 08.2015
High School Diploma -
Orting School District