Brett T. Deaton
Watauga,TN
Summary
Results driven and reliable worker. Excellent problem-solving skills and adept patience in difficult situations. Works best under pressure and is adept at managing multiple tasks at one time. Most comfortable in leadership positions and works well leading a group of people to complete an established task efficiently.
Overview
5
5
years of professional experience
Work History
Service Advisor
Toyota of Kingsport
Kingsport, TN
07.2025 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently for up to 25 customers a day.
- Coordinated service appointments and managed customer communications to enhance satisfaction.
- Utilized dealership software to track service history and maintain accurate records.
- Assisted technicians by providing necessary information for timely vehicle repairs.
Youth Leader
Northridge Community Church
Johnson City, TN
02.2021 - Current
- Developed engaging youth programs to foster community involvement and personal growth.
- Collaborated with parents to address concerns and support youth development initiatives effectively for over 35 kids and young adults.
- Coordinated weekly activities, ensuring alignment with the church's mission and values.
- Facilitated discussions on faith and life skills, promoting open communication among participants.
Wireless Account Manager
Cellular sales
Johnson City, TN
02.2023 - 07.2025
- Developed comprehensive account strategies to enhance customer retention and drive sales growth.
- Managed client relationships to ensure satisfaction and address service issues effectively.
- Developed strong relationships with clients through consistent communication and personalized service.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Education
BBA - International Business Management
East Tennessee State University
Johnson City, TN12-2022
Skills
- Public Speaking
- People Skills
- Team Management
- Conflict Resolution
- Good Work Ethic
- Microsoft Office
- Supervision & Leadership
- Critical Thinking
LANGUAGES
Japanese: Professional
Timeline
Service Advisor
Toyota of Kingsport
07.2025 - Current
Wireless Account Manager
Cellular sales
02.2023 - 07.2025
Youth Leader
Northridge Community Church
02.2021 - Current
BBA - International Business Management
East Tennessee State University