Bria Johnson
Memphis
Summary
Organized Office Manager known for productive and efficient task completion. Specialize in team leadership, workflow optimization, and administrative management. Excel in communication, problem-solving, and adaptability to drive office efficiency and support company objectives.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Office Manager
Vulcan Materials Company
01.2025 - Current
- Manage daily office operations independently, ensuring efficiency across administrative workflows.
- Oversaw scheduling, supply ordering, and inventory tracking to ensure seamless office operations.
- Coordinated communication via email, phone, and internal systems to enhance collaboration among staff, vendors, and leadership.
- Assisted leadership with administrative tasks, reporting, and workflow improvements to streamline processes and support management objectives.
- Maintain digital and physical records with strong attention to detail.
- Handle multiple priorities in a fast-paced environment while maintaining professionalism.
Leasing Consultant
Ashland Lakes Apartments
03.2023 - 05.2024
- Managed high-volume communication while achieving leasing and customer service goals, ensuring prompt responses to inquiries.
- Cultivated strong relationships with prospective and current residents, fostering community engagement and retention.
- Provided comprehensive client support through phone, email, and in-person communication, enhancing resident satisfaction.
- Managed applications, payments, and documentation using property management software.
- Maintained accurate digital records and ensured timely follow-ups.
1st Grade Interventionist
Memphis Merit Academy
08.2022 - 02.2023
- Designed individualized learning plans for students based on specific needs.
- Implemented evidence-based interventions to support student academic growth.
- Delivered individualized support tailored to enhance student learning outcomes.
- Tracked student progress and maintained organized records to facilitate effective interventions.
- Collaborated with teachers to integrate strategies into classroom instruction.
Teacher Assistant
Power Center Academy Elementary
09.2021 - 08.2022
- Assisted lead teacher with lesson planning and classroom activities.
- Supported students during individual and group learning sessions.
- Coordinated schedules and fostered communication among team members to ensure smooth classroom functioning.
- Organized classroom materials and resources for daily use.
- Assisted with classroom operations and administrative tasks to enhance learning environment.
Claims Examiner
Sedgwick
Memphis
- Evaluated claim submissions using proprietary claims management systems.
- Reviewed claims for accuracy and compliance with company policies.
- Investigated discrepancies in claims through detailed research methods.
- Ensured timely processing of claims within established guidelines.
- Performed data entry into the computer system to record information regarding claim status.
- Communicated claim decisions to clients and stakeholders clearly.
Education
Bachelor of Science - Psychology
University of Memphis
Memphis, TN05-2027
Skills
- Administrative Support & Data Entry
- Records management
- Data management systems
- Microsoft Office
- CRM software
- Workflow planning
- Calendar management
- Time Management & Multitasking
- Team Coordination
- Organizational management
- Budget Oversight
- Facility Management
- Client engagement
- Customer Service & Client Relations
- Data interpretation
- Problem Solving & Conflict Resolution
- Issue resolution
- Oral and written communication
- Professional communication
- Time optimization
- Team Leadership
- Data Management
- Organizational management
- Budget Oversight
- Team Leadership
Certification
- Child Development Associate (CDA)
- CPR Certified
- First Aid Certified
Timeline
Office Manager
Vulcan Materials Company
01.2025 - Current
Leasing Consultant
Ashland Lakes Apartments
03.2023 - 05.2024
1st Grade Interventionist
Memphis Merit Academy
08.2022 - 02.2023
Teacher Assistant
Power Center Academy Elementary
09.2021 - 08.2022
Claims Examiner
Sedgwick
Bachelor of Science - Psychology
University of Memphis