Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Brian Abbate

Thompsons Station

Summary

Innovative, adaptable, and driven software product professional with 25+ years experience looking to join an exciting, product-oriented culture. Constantly seeking the optimal balance between customer value, speed to market, and technical feasibility. Strives to understand complex ideas well enough to explain them simply and inspire team-oriented efforts to achieve company goals.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Senior Manager, Product Owner

EY (Ernst & Young)
02.2020 - Current
  • Part of PO team (4) for US Corporate Income Tax product which supports 100k+ annually-filed state & federal tax returns across ~1400 EY Clients.
  • PO for Enterprise-level provisioning platform which supported all US-based Tax Compliance teams that automated provisioning and user access requests for 10k+ requests annually across 5 3rd party Tax apps.
  • Launched Mobile offering for EY Navigate financial planning product
  • Mentored other PO's on Product Roadmapping techniques
  • Managed Product Compliance across various EY quality areas including, Information Security, Architecture, Branding/Marketing, Data Privacy, Legal, and Procurement.

Director, Product Management

HealthTrust, A Division Of HCA Healthcare Inc.
02.2017 - 02.2020
  • Reporting to VP of Technology Strategy, built new team of Product Managers (3), UX Designers (1), and Process Engineers (1) who manage the full lifecycle of their respective software products supporting internal operations and member experience of the HealthTrust contract portfolio covering ~$50B in annual healthcare spend across 1500+ hospitals (members)
  • Oversee creation and implementation of product roadmaps for a $30M investment to transform HealthTrust's digital platform and position HealthTrust to be a technology leader in the Healthcare GPO industry
  • Established and maintain relationships with leaders in Product Development, Architecture, Business Operations, PMO, Sales & Marketing, and C-Suite to align and communicate product strategy
  • Introduced new techniques intended to increase product adoption such as contextual training, product adoption analytics, UI/UX design, and usability testing
  • Led establishment of a focus group with HealthTrust members to ensure the "voice of the customer" is continuously represented in roadmaps and product design
  • Prepare and deliver regular and ad-hoc executive-level updates to HealthTrust CIO, COO, CFO, and CEO
  • Collaborate with Chief Architect and other technology leaders to ensure enterprise-level solution design supports product vision and minimizes technical debt
  • Plan, facilitate, and lead extensive planning sessions to kick-off development of new products and releases
  • Provided initial use cases to leverage Machine Learning

Product Manager

HealthTrust, A Division Of HCA Healthcare Inc.
11.2013 - 02.2017
  • Product Manager for SaaS Spend Analytics products and related internal data management products. Introduced new product strategy to significantly increase the recognition and classification rates for more than $50B/annual spend used to power BI/Analytics products intended to increase member compliance, identify HealthTrust portfolio expansion opportunities, and reduced a major step in the sales process from 2 weeks to 3 days.
  • Defined product objectives and direction by working closely with HealthTrust leadership and customers to understand goals of each group and serve effectively as the "Voice of the Customer" to product development during capacity planning and solution design.
  • Developed product roadmaps to communicate strategy to development teams, customers, and leadership.
  • Worked closely with product development and architecture to ensure technical design would realize intended product value and with BA's/PO's to ensure backlogs were well defined, estimated, and aligned to roadmaps.
  • Rapidly prototyped and evangelized self-service analytics capabilities to support HealthTrust accounting, account management, and contracting.
  • Mentored internal stakeholders on BI/Analytics concepts (ex. data exploration, data visualization, data blending, machine learning, etc.) and data management best practices.
  • Managed HR and career development for 7 BA's/PO's.

Consulting Business Analyst / Product Owner

HealthTrust, A Division Of HCA Healthcare Inc.
10.2011 - 11.2013
  • BA/PO on first Agile (scrum) team at HealthTrust. Part of Agile transformation team and established best practices for subsequent Agile BA's/PO's.
  • Elicit requirements from stakeholders and maintain user story backlogs for Agile Scrum Teams.
  • Cast product vision to stakeholders and dev team.
  • Worked closely with product development to understand and prioritize technical enhancements into backlog.
  • Teams developed products that performed automated rule validation for price changes to contracts; SaaS BI product that monitored adverse cost-trends in surgical procedures; self-service BI product to explore and visualize revenue trends.

Solutions Architect

Acorn Technology
10.2006 - 10.2011
  • Supported multiple clients in their adoption and use of Acorn's Billing & Customer Lifecycle product. Defined scope of SOW's. Company rep. for Acorn's largest client and one of North America's largest retail energy suppliers (Direct Energy).

Sr. Business Analyst

Commerce Energy Group Inc.
07.2002 - 10.2006
  • Managed team of 3 BA's that operationally supported EDI and Billing Lifecycle platforms. Reduced system exceptions by 60%. Developed SQL reports used to maintain operational health of platforms

Consulting Engineer

Excelergy Corporation
01.2000 - 07.2002
  • Consulted with customers to develop platform solutions. Wrote training manuals & delivered extensive 1-2 week training courses.

Test Engineer

Excelergy Corporation
08.1999 - 01.2000
  • Functional and performance testing - manual & automated

QA Consultant

Keane, Inc.
08.1998 - 08.1999
  • Functioned as supplemental staff for regional software product company's QA department.

Education

Bachelor of Arts - Economics

Providence College
Providence, RI
1998

Skills

  • Align Customer Needs to People/Process/Technology
  • End-to-End Product Life-Cycle Management
  • Strategic Product Vision & Roadmaps
  • Collaboration with Technical Teams & Leaders
  • Organizational Change Mgt & Leadership
  • Business Intelligence / Analytics
  • Agile / Scrum / SAFe
  • UI-UX Design / Product Usability

Additional Information

Coaching / Cooking / Building Furniture / Travel / Love of the outdoors (fishing, boating, hiking, golf)

Certification

  • HCA Leadership Institute Academy (2019)
  • Pragmatic Marketing Level I-III certified (2017)
  • SAFe (2024)

Timeline

Senior Manager, Product Owner

EY (Ernst & Young)
02.2020 - Current

Director, Product Management

HealthTrust, A Division Of HCA Healthcare Inc.
02.2017 - 02.2020

Product Manager

HealthTrust, A Division Of HCA Healthcare Inc.
11.2013 - 02.2017

Consulting Business Analyst / Product Owner

HealthTrust, A Division Of HCA Healthcare Inc.
10.2011 - 11.2013

Solutions Architect

Acorn Technology
10.2006 - 10.2011

Sr. Business Analyst

Commerce Energy Group Inc.
07.2002 - 10.2006

Consulting Engineer

Excelergy Corporation
01.2000 - 07.2002

Test Engineer

Excelergy Corporation
08.1999 - 01.2000

QA Consultant

Keane, Inc.
08.1998 - 08.1999

Bachelor of Arts - Economics

Providence College
Brian Abbate