Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Brian Abbate

Brian Abbate

Software Product Professional
Thompsons Station

Summary

Innovative, adaptable, and driven software product professional with 25+ years experience looking to join an exciting, product-oriented culture. Constantly seeking the optimal balance between customer value, speed to market, and technical feasibility.

Overview

27
27
years of professional experience

Work History

Senior Manager, Product Owner

EY (Ernst & Young)
02.2020 - Current
  • PO for an EY-developed US Corporate Income Tax product supporting 125,000+ annually-filed state & federal tax returns across ~1400 EY Clients.
  • PO for an EY-developed client & user provisioning platform. Automating over 25k annual access requests across supporting all US-based EY Tax Compliance teams.
  • Fostered key partnerships with various teams including Business Teams to understand objectives and pain points; UX team to create rapid "clickable" prototypes; Development scrum teams to define user story backlog and ensure high standards of quality and usability through development cycle; Production Support teams to ensure high-quality customer service.
  • Accountable for Product Compliance across various EY quality areas including, Information Security, Architecture, Branding/Marketing, Data Privacy, Legal, Performance and Procurement.
  • Certified to use EY's AI Platform, including Agentic and Generative AI capabilities.

Director, Product Management

HealthTrust, A Division Of HCA Healthcare Inc.
02.2017 - 02.2020
  • Established first Product Management organization at HealthTrust consisting of 3-Product Managers, 1-UX Designer, and 1-Process Engineers. Product portfolio supported internal operations and member experience of the HealthTrust contract portfolio covering ~$50B in annual healthcare spend across 1500+ hospitals (ie. members)
  • Oversee creation and implementation of product roadmaps for a $30M investment to transform HealthTrust's digital platform and position HealthTrust to be a technology leader in the Healthcare GPO industry
  • Establish relationships with leaders across the organization including Product Development, Architecture, Business Operations, PMO, Sales & Marketing, and C-Suite to align and communicate product strategy
  • Introduced new Product Management techniques: Contextual Training, Product Adoption Analytics, UI/UX Design, Usability Testing, and quarterly Focus Groups with key HealthTrust members to ensure the "voice of the customer" is continuously represented in roadmaps and product design.
  • Prepare and deliver regular & ad-hoc executive-level updates to HealthTrust leadership.
  • Part of small team that planned, facilitated, and led SAFe quarterly planning sessions

Product Manager

HealthTrust, A Division Of HCA Healthcare Inc.
11.2013 - 02.2017
  • Product Manager for Spend Analytics products. Introduced new product strategy to significantly increase the recognition and classification rates for more than $50B/annual spend data used to power BI/Analytics products. Reduced a major step in the sales process from 2 weeks to 3 days.
  • Defined product objectives by partnering with HealthTrust business leaders to understand goals, create roadmaps, and serve effectively as the "Voice of the Customer" to product development teams.
  • Worked closely with product development and architecture to ensure technical design realizes intended product value and with BA's/PO's to ensure backlogs were and aligned to product roadmaps.
  • Rapidly prototyped first self-service BI/analytics capabilities to support HealthTrust accounting, account management, and contracting.
  • Mentored internal stakeholders on BI/Analytics concepts including data exploration, data visualization, data blending, and machine learning. Provided initial use case to leverage Machine Learning capabilities.
  • Managed HR and career development for team of 7 BA's.

Consulting Business Analyst / Product Owner

HealthTrust, A Division Of HCA Healthcare Inc.
10.2011 - 11.2013
  • BA/PO on first Agile Transformation (scrum) team at HealthTrust. Established best practices for subsequent HealthTrust Agile teams. Elicit functional requirements from stakeholders and user community. Maintain user story backlogs and plan sprints. Cast product vision to stakeholders and dev team.
  • Teams developed products that performed automated rule validation & financial impact of price changes to Rx contracts; SaaS BI product that identified adverse cost-trends in surgical procedures; self-service BI product to explore and visualize revenue trends.

QA/BA/Client Consultant

Early Career
08.1998 - 10.2011
  • Company rep. for largest client and one of North America's largest retail energy suppliers (Direct Energy) in their adoption and use of Billing & Customer Lifecycle product. Defined SOW's.
  • Managed team of 3 BA's that operationally supported EDI and Billing Lifecycle platforms. Reduced system exceptions by 60%. Developed SQL reports used to maintain operational health.
  • Consulted with clients to implement complex functional configurations. Authored initial training manuals & delivered extensive 1-2 week training courses.
  • Functional and performance testing. Spearheaded initial implementation of QA automation.

Education

Bachelor of Arts - Economics

Providence College

Skills

Alignment of Needs to Solutions

Additional Information

Coaching / Cooking / Travel / Love of the outdoors (fishing, boating, hiking, golf)

Timeline

Senior Manager, Product Owner

EY (Ernst & Young)
02.2020 - Current

Director, Product Management

HealthTrust, A Division Of HCA Healthcare Inc.
02.2017 - 02.2020

Product Manager

HealthTrust, A Division Of HCA Healthcare Inc.
11.2013 - 02.2017

Consulting Business Analyst / Product Owner

HealthTrust, A Division Of HCA Healthcare Inc.
10.2011 - 11.2013

QA/BA/Client Consultant

Early Career
08.1998 - 10.2011

Bachelor of Arts - Economics

Providence College

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Brian AbbateSoftware Product Professional