Brian Graves

Oversees the complete operation and maintenance of the facility and ensures the facility is operating to optimize safety and quality measures. Ensures proper utilization of staffing as well as involvement with the hiring process for all management personnel. Plans, establishes, and executes business objectives to meet all operational goals for the facility. Ensures that customers’ expectations are met daily. Supports the FedEx Safety Above All Culture.

• Serves as a Champion for FedEx’s Safety Above All Culture and supports all related initiatives.
• Management responsibilities include, but are not limited to: hiring, terminations, coaching, skills development, recognition and rewards, performance management and staff productivity.
• Plans, organizes, staffs, directs and controls the day-to-day operations of the department; develops and implements policies and programs as necessary.
• Develops and manages the department budget; ensures compliance and addresses variances and other budget concerns.
• Supports Sr. Manager to execute operational standards to meet or exceed all facility goals, and measures, including overall productivity.
• Coordinates with other departments in all aspects of operations (e.g., Linehaul, Engineering, Maintenance, Administration, Human Resources, district staff and Pittsburgh General Headquarters).
• Manages department audits, Control Self Monitoring (CSM), dispatching and other audit processes.
• Participates in the development of and responsible for administering company safety strategies and programs.
• Monitors the education and implementation of employee safety and accident/injury programs and prevention.
• Participates with the district staff in the implementation of improvement strategies designed to enhance the overall performance of the facility.
• Manages a system of controls to ensure that service levels and operational performance goals are met within prescribed operational goals established on the Operations Summary.
• Works closely with Sr. Manager to gain a thorough knowledge of operations.
• Performs all other facility activities in the absence of the Sr. manager.

Oversees the complete operation and maintenance of the facility and ensures the facility is operating to optimize safety and quality measures. Ensures proper utilization of staffing as well as involvement with the hiring process for all management personnel. Plans, establishes, and executes business objectives to meet all operational goals for the facility. Ensures that customers’ expectations are met daily. Supports the FedEx Safety Above All Culture.

Responsible for managing the pickup and delivery (P&D) operations through the management of staff and achieving results indirectly through the use of Independent Contractors (IC), Independent Service Providers (ISP), temporary agencies and their employees. Supports the FedEx Safety Above All Culture. Works closely with customer service, sales, Customer Pickup Coordination and facility management to ensure successful customer-facing results.

Manages and oversees the entire sort operations within a FedEx facility. Supports the FedEx Safety Above All Culture, ensuring compliance to FedEx policies and procedures and governmental regulations.

Warehouse duties included loading, unloading, and sorting of packages of various sizes.