- Cooking
- I enjoy cooking for friends and family gatherings
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Music
- Creative Writing
Brian Horton
Cordova
Summary
Dynamic Network Technician with a proven track record at Comcast, excelling in network troubleshooting and customer service. Enhanced system uptime through proactive monitoring and effective resolution of complex issues. Skilled in multitasking and preventive maintenance, driving improvements that elevated user experience and operational efficiency. Hard worker and willing to learn.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Network Technician
Comcast
Memphis, TN
09.2016 - Current
- Repair internet outages of hundreds of customers on a daily basis.
- Multitask between many different applications to complete task effectively.
- Diagnosed and executed resolution for network and server issues.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- Facilitated seamless network expansions, adding new workstations and devices without disrupting existing operations.
- Improved system uptime and reliability with proactive network monitoring and troubleshooting.
Repair Technician
Jabil
Memphis, TN
08.2012 - 09.2016
- Diagnosed and repaired electronic components, ensuring high-quality standards and operational efficiency.
- Conducted preventive maintenance on machinery to minimize downtime and enhance performance reliability.
- Collaborated with engineering teams to troubleshoot complex issues, improving repair turnaround time.
- Implemented process improvements that streamlined workflows and increased overall productivity in repair operations.
Education
Bachelor of Science - Computer Science
University of Phoenix
Tempe, AZ03-2027
High School Diploma -
Olive Harvey Middle College
Chicago, IL06-2010
Skills
- Network troubleshooting
- Preventive Maintenance
- Multitasking
- Customer Service
Accomplishments
Just recently completed bartending school and have aquired my TABC card
Certification
TACB
Interests
Timeline
Network Technician
Comcast
09.2016 - Current
Repair Technician
Jabil
08.2012 - 09.2016
Bachelor of Science - Computer Science
University of Phoenix
High School Diploma -
Olive Harvey Middle College