Brianna Jenkins
Memphis
Summary
Brianna is highly skilled professional consistently recognized by colleagues for exceptional communication, organizational, and time management skills. Her valuable contributions to creating positive and efficient work environments include: Expertise in computers, content, and marketing editing. Brianna Excels in various areas and committed to exceeding expectations in community organizations and corporate settings. Bringing a unique and contemporary perspective on corporations, Brianna is dedicated to surpassing supervisor expectations.
Overview
4
4
years of professional experience
Work History
Position Held
Sugar Coated
08.2023 - Current
- Great customer
- Clean front area
- Assistant customers with self-serve area
- Tell customers the rules
Shift Lead
Puma
02.2024 - 10.2024
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Established positive rapport with customers and staff members alike through strong communication skills.
- Completed cash and credit card transactions accurately using POS software.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Educated staff on organizational mission and goals to help employees achieve success.
- Gathered, organized and input information into digital database.
- Created and managed project plans, timelines and budgets.
Cashier/self-checkout clerk
kroger
05.2022 - 08.2023
- Great customer
- Scan groceries
- Clean front area
- Watch customers at the self-checkout
Cashier Team Lead
Firehouse Subs
05.2021 - 01.2022
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
Bachelor Of Philosophy - Law
University of Memphis
Memphis, TNHigh School -
Southaven High School
Southaven, MS05.2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Active listening
- Verbal communication
Accomplishments
- Theater Thespian
Activities
- Choir (9-12)
- Dance (12th grade year)
- Envirothon (9th-12th Grade)
- Key Club (11th-12th)
- Ambassador (12th grade year)
- Theater (11th-12th grade)
- National Honor Society of High School Scholars (12th grade year)
Languages
American Sign Language
Limited Working
Timeline
Shift Lead
Puma
02.2024 - 10.2024
Position Held
Sugar Coated
08.2023 - Current
Cashier/self-checkout clerk
kroger
05.2022 - 08.2023
Cashier Team Lead
Firehouse Subs
05.2021 - 01.2022
Bachelor Of Philosophy - Law
University of Memphis
High School -
Southaven High School
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