Brianna Philbin
Hendersonville
Summary
I am dedicated and personable with over 7 years of customer service experience in the restaurant industry and licensed esthetician expertise. Skilled in building client relationships,
multitasking in fast-paced environments, and providing excellent service. Seeking to leverage
hospitality background and esthetics training to grow in the beauty and wellness industry.
Overview
9
9
years of professional experience
2020
2020
years of post-secondary education
Work History
Licensed Esthetician
Body Sugar Boutique
Gallatin
07.2024 - Current
- Sugar hair removal specialist.
- Maintained a clean and sanitized treatment environment for safety compliance.
- Conducted hair removal services using various techniques and tools.
- Followed protocols for infection control practices such as sanitation and disinfection procedures.
- Recommended at-home skincare regimens tailored to each client's individual needs.
- Demonstrated product knowledge to customers regarding ingredients, benefits, and usage instructions.
- Performed all services in a timely manner.
Fine Dining Server
Sixty Vines
Nashville
03.2022 - 07.2023
- Provided exceptional customer service in a fast-paced fine dining environment.
- Managed multiple tables, ensuring timely and accurate order delivery.
- Collaborated with kitchen staff to accommodate dietary restrictions and special requests.
- Trained new servers on menu offerings and service protocols.
- Developed extensive knowledge of wine pairings to enhance guest experiences.
- Handled guest inquiries and concerns with professionalism and courtesy.
Server
Texas Roadhouse
Hendersonville
01.2017 - 03.2022
- Provided friendly service and attended to customer needs efficiently.
- Took food and drink orders accurately for timely preparation.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Collaborated with kitchen staff to ensure accurate order delivery.
- Educated customers on menu items, specials, and promotions available.
- Responded to customer inquiries and resolved issues promptly and professionally.
Education
Licensed Esthetician -
Paul Mitchell The School
04.2021 - 09.2021
Station Camp High School
Gallatin, TNSkills
- Order accuracy
- Menu knowledge
- Table maintenance
- Kitchen collaboration
- Sugar hair removal
- Client consultation
- Time management
- Sanitation and sterilization
- HydraFacials
- Chemical peels
- Microdermabrasion
Timeline
Licensed Esthetician
Body Sugar Boutique
07.2024 - Current
Fine Dining Server
Sixty Vines
03.2022 - 07.2023
Licensed Esthetician -
Paul Mitchell The School
04.2021 - 09.2021
Server
Texas Roadhouse
01.2017 - 03.2022
Station Camp High School