Brianna Sine

• Reduced claim processing time by implementing efficient workflow procedures and organization systems.
• Enhanced customer satisfaction with prompt and accurate claim resolutions, resulting in positive feedback and increased client retention.
• Collaborated closely with adjusters to ensure accurate, fair, and timely claims settlements for all involved parties.
• Streamlined the claims process by developing standardized document templates, improving overall efficiency and consistency.
• Managed high-volume caseloads effectively, prioritizing urgent cases while maintaining attention to detail for all claims.
• Conducted thorough investigations into insurance claims to determine coverage eligibility and appropriate compensation amounts.
• Negotiated favorable settlements with policyholders and third-party representatives, minimizing financial losses for the company.
• Provided exceptional customer service during difficult situations, displaying empathy while explaining complex claim issues clearly to clients.
• Evaluated medical records as part of injury claim assessments, ensuring an accurate understanding of treatment costs and recovery timelines.

• Took x-rays, photographs and utilized iTero Machines to scan Patients teeth for retainer and appliance manufacturing.
• Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
• Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
• Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
• Taught patients strategies for boosting oral hygiene, controlling plaque and protecting tooth enamel from long-term damage.
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
• Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
• Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
• Assisted the orthodontist and other personnel by handing appropriate tools and supplies needed for procedures.
• Staged tray for procedures by arranging dental instruments and equipment.

Patrol Officer with specialty in Domestic Violence/Abuse. Acted as a Liaison whom facilitated communication between Choices (the local domestic abuse shelter) and fellow Law Enforcement Personnel. As well as assembled information packets and partook in the establishment of an assessment screening form to utilize on scene of domestic assaults/disputes.

• Talked regularly with citizens to establish rapport and become familiar presence in area.
• Investigated and reported crimes, accidents, offenses and damage to property.
• Answered emergency calls for help from citizens and business owners.
• Secured crime scenes, gathered evidence and questioned witnesses.
• Patrolled assigned areas to prevent and detect roadway crimes.
• Conducted witness interviews and gathered details regarding incidents to determine best course of action.
• Enforced traffic laws and ordinances through visual observation and radar speed detection.
• Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
• Conducted preliminary investigations at scenes of major crimes.
• Patrolled assigned areas to check homes, businesses and public roads for signs of disturbance.
• Apprehended suspects, read Miranda Rights and transported offenders to jail.
• Gathered necessary information for court appearances and testified as witness under oath in court.
• Apprehended offenders and conducted interviews and interrogations.
• Engaged with local individuals and community leaders to discuss crime reduction strategies.
• Participated in continuous firearms proficiency, defensive driving and arrest technique training.
• Supervised crowds at busy events to prevent injuries and property destruction.
• Notified emergency personnel of incidents requiring medical assistance and aid.
• Determined appropriate course of criminal prosecution by analyzing and evaluating information.
• Coordinated swift and tactical responses to wide range of criminal issues.
• Executed operational protocols for criminal and non-criminal violations.
• Checked accuracy and integrity of collected information to identify optimal course of investigation.
• Developed organizational system for case records, reports, logs and agendas.
• Promoted safe driving conditions by quickly identifying and removing disabled vehicles and obstructions from roadways.
• Reported deficient streetlights, signs and road surfaces to keep residents safe.
• Maintained tight controls during static and mobile surveillance operations to protect validity and usefulness of evidence collected.
• Responded quickly to suspected bomb threats and evacuated buildings to search for explosive devices.
• Provided for public safety by maintaining order, protecting people and property and promoting good community relations.
• Responded promptly to calls for protection of life and property, enforcement of laws and ordinances and general public service calls.
• Checked vehicle equipment for proper functioning prior to use.
• Identified, pursued and arrested suspects and perpetrators of criminal acts.
• Established and maintained effective working relationships with city staff leaders, outside organizations and general public to provide optimal service and protection.
• Completed detailed reports and required paperwork related to serving warrants, investigating criminal activity and force deployments.
• Interviewed criminal targets and witnesses to uncover facts for verification and authentication.
• Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
• Investigated crimes and accidents while administering first aid, securing perimeters and accident scenes and identifying and preserving evidence.
• Rendered aid to accident victims and other persons requiring first aid for physical injuries.
• Assisted in special investigations and crime prevention programs.
• Recorded facts to prepare reports documenting incidents and activities.
• Discussed with offenders links between criminal behavior and anger management problems or drug and alcohol abuse.
• Pay Rate: $42,500

• Patrols an assigned district within the City of Hampton using a patrol car or on foot to prevent crime or disturbance of peace and arrest violators
• Familiarizes self with housing, businesses and persons within the district
• Notices suspicious persons and unusual conditions and makes preliminary investigations
• Examines premises of unoccupied buildings and checks doors and windows for security
• Reports hazards that endanger public safety such as malfunctioning traffic signals, damaged utility structures, etc
• Acknowledges radio transmissions relaying citizens complaints and proceeds to location
• Answers complaints from citizens such as domestic quarrels, fights, vandalism, etc., then takes necessary corrective action
• Investigates missing persons and watches for runaways and truants
• Watches for and makes recovery of lost and stolen property and vehicles
• Disperses unruly crowds at public gatherings
• Inspects public establishments requiring licenses and ensure compliance with relevant rules and regulations
• Serves warrants and summons
• Arrests violators for misdemeanors and felonies
• Accompanies prisoners to headquarters or jail, and makes report of events leading to and surrounding arrest
• Confers with Commonwealth Attorney to coordinate courtroom testimony
• Appears in court as arresting officer
• Investigates traffic accidents and renders first aid to injured
• Directs and re routes traffic around accidents or other disruptions
• Issues tickets to traffic violators
• Checks abandoned vehicles and calls for tow truck
• Provide, escort for funerals, parades and shipment of currency
• Transports emergency blood vials from hospital to hospital
• Provides public with general information on laws, ordinances, and services of the City and State
• Provides directions to lost persons and motorists
• Renders aid to persons locked out of home or vehicle
• Ascertains information from citizens to aid in investigation of crime
• May be assigned to various units within the Division including Crime Prevention, Training,
• Administration, Investigations, and Special Investigations Unit (SIU)
• Learns the purpose and operation of assigned unit
• Assists senior officers in completion of unit's official duties and responsibilities
• During an assigned shift, may maintain a limited caseload of investigations, as needed
• Perform other assigned task
• Pay Rate: $42,800 per year