Brianna Smith
Memphis
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Baptist Medical Group
05.2022 - 11.2023
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Office Coordinator
Campbell Clinic
05.2021 - 05.2022
- Streamlined office operations by implementing efficient filing systems and organizational tools.
- Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.
- Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
- Collaborated with various departments to streamline processes and improve interdepartmental communication.
Healthcare Leadership Intern
University Of Memphis
01.2021 - 05.2021
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
Pharmacy Technician
Walgreens
08.2019 - 03.2021
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
Education
Master of Science - Health Administration
Louisiana State University At Shreveport
Shreveport, LA09.2022
Bachelor of Science - Healthcare Leadership
University of Memphis
Memphis, TN05.2021
Skills
- Data Entry
- Filing
- Information Security
- Scheduling
- Customer Service
- Microsoft Office proficiency
Timeline
Administrative Assistant
Baptist Medical Group
05.2022 - 11.2023
Office Coordinator
Campbell Clinic
05.2021 - 05.2022
Healthcare Leadership Intern
University Of Memphis
01.2021 - 05.2021
Pharmacy Technician
Walgreens
08.2019 - 03.2021
Master of Science - Health Administration
Louisiana State University At Shreveport
Bachelor of Science - Healthcare Leadership
University of Memphis
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