Brianna Wise
Memphis
Summary
Dedicated administrative professional with strong communication and organizational skills. Committed to enhancing customer satisfaction through effective problem-solving and attention to detail.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Kiddie Kollege Child Care
Memphis
10.2024 - 01.2026
- Managed daily administrative tasks for child care operations.
- Assisted in scheduling appointments and managing calendars for staff.
- Facilitated communication between parents, staff, and children effectively.
- Organized and maintained confidential student records and files accurately.
- Coordinated events and activities to enhance child engagement and learning.
- Supported staff with training materials and onboarding processes for new hires.
- Responded to inquiries from parents regarding enrollment and program details. from parents regarding enrollment and program details promptly.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Sales Associate
Dynamic Fashions
Memphis
02.2024 - 10.2024
- Assisted customers in locating products and providing product information.
- Maintained a clean and organized sales floor for optimal shopping experience.
- Operated cash register efficiently during peak sales periods.
- Processed transactions accurately and handled customer returns professionally.
- Collaborated with team members to restock shelves and display merchandise effectively.
- Addressed customer inquiries and resolved issues promptly to enhance satisfaction.
- Participated in inventory counts to ensure stock accuracy and availability.
- Educated customers on promotions and loyalty programs to encourage participation.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Greeted customers upon entering the store and provided assistance.
- Handled customer complaints in a professional manner.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Demonstrated knowledge of store products and services.
Crew Member
McAllister's Deli
Bartlett
11.2022 - 10.2023
- Prepared and assembled food orders for customers efficiently.
- Maintained cleanliness of dining area and kitchen to ensure hygiene standards.
- Assisted customers with menu selections and answered questions about ingredients.
- Operated cash register for processing customer transactions accurately.
- Collaborated with team members to manage high-volume service during peak hours.
- Stocked supplies and organized inventory to support daily operations effectively.
- Followed safety protocols while handling food and kitchen equipment consistently.
- Provided friendly service to enhance customer dining experience at the deli.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
Education
High School Diploma -
Bolton High School
Arlington, TN05-2024
Skills
Administrative Skills:
Word, Excel, PowerPoint, WordPerfect
51/61, Accounts Payable and
Receivable, Data Entry, 10-key skills,
Filing/Editing, typing (45wpm), Telephone Skills, Bookkeeping, Management Skills, Human Relations Skills, maintain client and employee database, compose letters and correspondences, Maintain and revise corporate files, record and processed data, FLSA, EEOC, ADA, FMLA, Performance Evaluation, represent management and provide service to clients in a professional manner
Timeline
Administrative Assistant
Kiddie Kollege Child Care
10.2024 - 01.2026
Sales Associate
Dynamic Fashions
02.2024 - 10.2024
Crew Member
McAllister's Deli
11.2022 - 10.2023
High School Diploma -
Bolton High School