Briauna Flowers
Knoxville
Summary
Recently obtained ABC Alcohol Beverage Control license and eager to leverage interpersonal skills and operational experience to excel in a bartending position. Detail-oriented and customer-focused professional with extensive experience in warehouse operations, retail, and food service. Proven ability to multitask, manage inventory, operate POS systems, and provide exceptional customer service in fast-paced environments. Strong communication and teamwork skills combined with a solid work ethic. Motivated to contribute to a vibrant team and create a welcoming atmosphere for guests.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Warehouse Sorter
Direct Mail Services
Knoxville
03.2025 - Current
- Sorted incoming shipments to ensure accurate distribution within the warehouse.
- Maintained cleanliness and organization of work areas to enhance safety.
- Collaborated with team members to streamline sorting processes and improve workflow.
- Inspected goods for damage and reported discrepancies to supervisors promptly.
- Followed safety protocols during material handling and equipment operation.
Fashion Stylist
White House Black Market
03.2022 - 01.2025
- Enhanced client satisfaction by providing personalized styling advice and outfit recommendations based on their individual needs and preferences.
- Built a loyal clientele through exceptional customer service, consistent follow-up, and tailored communication strategies.
- Increased sales revenue by effectively upselling styling services, accessories, and additional wardrobe pieces.
- Improved client confidence through transformative makeovers that considered body shape analysis techniques as well as color theory principles.
- Conducted comprehensive closet audits to assess clients'' existing wardrobes and identify gaps in style or functionality.
Fulfillment Associate
Target
04.2020 - 02.2022
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
Cashier /Kitchen Cook
Weigel's Stores Inc.
04.2019 - 02.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Personal Shopper
Walmart
07.2017 - 02.2019
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Crew Member
Zaxby's Chicken Fingers & Buffalo Wings
04.2016 - 05.2017
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Central High School
5321 Jacksboro Pike, Knoxville, TN 3791805-2021
Skills
- Meticulous Attention To Detail
- Work prioritization
- Attention to detail
- Customer assistance
- Patience and empathy
- Time management skills
- Customer service
- Planning and organization
- Upbeat and outgoing attitude
- Multitasking and organization
- Problem-solving
Certification
- ABC Alcohol Beverage Control License - Issued July, 2025, Tennessee
References
- Natasha Stephens
Phone: (865)287-5998
Email: tasha50moore@gmail.com
- Mustafa Erkut
Phone: (917)704-6531
Email: mustafakemalerkutamz@gmail.com
- Shawn Mobley Jr
Phone: (865)566-1143
Email: smobley18@gmail.com
Timeline
Warehouse Sorter
Direct Mail Services
03.2025 - Current
Fashion Stylist
White House Black Market
03.2022 - 01.2025
Fulfillment Associate
Target
04.2020 - 02.2022
Cashier /Kitchen Cook
Weigel's Stores Inc.
04.2019 - 02.2020
Personal Shopper
Walmart
07.2017 - 02.2019
Crew Member
Zaxby's Chicken Fingers & Buffalo Wings
04.2016 - 05.2017
High School Diploma -
Central High School
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