A competent and a learning professional with 20 years of experience in Identity and Access Management and Infrastructure Service Delivery focused on risk optimization, process efficiency through effective design and automation. I’m continuously building my skill set in Cyber Security Controls and passionate about improving business operations through strategically mitigating risk. Project Management, Relationship Management and Team Management are my core strengths.
Overview
25
25
years of professional experience
4
4
Certifications
1
1
Language
Work History
Head of Governance, Identity and Access Management
Standard Chartered Global Services Company Pvt. Ltd
01.2022 - Current
Executing a techno-functional role specialized in providing governance guidance and advisory support to IAM operations and engineering teams, ensuring alignment with Group Cyber Security frameworks and tools, such as SailPoint, CyberArk, etc.
Worked closely with the Policy Team to refresh the IAM Standards in alignment with the CRI and NIST Frameworks and standards.
Created processes and SOPs covering Joiner, Mover, Leaver, TAM, PAM, Dormant, Orphan, and Recertification; additionally, perform annual recertification of these documents.
Introduced metrics and reports to monitor control effectiveness, and established thresholds to mitigate risks.
With the help of the reporting team, I was able to develop multiple dashboards for quick insights into metrics and controls.
Led risk and control initiatives, along with the Service and Risk functions, to address IAM-related gaps by providing solutions aligned with policies and standards.
Managed a $10M project to accomplish Service Account Recertification automation, creating process frameworks, risk metrics, and a risk-based recertification model.
Additionally, I worked on other Cyber Security initiatives for German regulatory recertification, aligning with Germany’s regulatory requirements, group data sovereignty, etc.
Working with the SailPoint vendor to implement risk-based recertification.
Vice President- Head of IAM Recertification & IAM Portfolio Manager
Barclays Global Services Company Pvt.Ltd
03.2015 - 01.2022
Experience managing user life cycle and integrating application requirements in a framework focused on provisioning, de-provisioning, entitlements and role based access control.
Have participated in the IAM Engineering strategy, with a roadmap of key deliverables and timelines, and deliver consistently
Managed IAM Projects for the bank like migration of Access Management tools, New Joiner On boarding, Enterprise Break Glass etc.
Strong knowledge and experience managing the following IAM activities: ID administration, provisioning, governance/auditing, IAM reporting, IAM tool operations
Strong knowledge in managing the key controls within IAM like Joiners, Movers, Leavers, Segregation of Duties, and Recertification etc.
Experience with managing an IAM team of approx 45 members located globally: involved in recruiting, training, coaching, team building and day-to-day oversight
Building supportive relationships with colleagues and peers
Ensure all the key controls are operated and met satisfactory; reporting the metrics to the Management on a monthly basis.
Managing the IAM portfolio bridging the gaps between multiple IAM teams; gathering requirements for any product enhancements.
Help define & implement procedures and tools that streamline the technical aspects of application on boarding process including continuous improvements
Actively involved in the project migration wherein have worked closely with Operations & Engineering to understand the requirements provided by the Business Management team, review, prioritize, develop, test and deploy.
Involved in internal and external audits; driving them to closure providing all relevant artifacts required for the audit.
Asst.Vice President-End User Technologies
Barclays Technology Centre India Pvt. Ltd
02.2011 - 03.2015
Service DeliveryManager
Barclays Shared Services (P) Ltd.
01.2009 - 02.2011
Tower Lead
Accenture Services (P) Ltd.
03.2005 - 01.2009
Associate Support Group
Hewlett Packard – Bangalore
03.2003 - 03.2005
Helpdesk Engineer
Sutherland Technologies (P) Ltd.
08.2002 - 02.2003
Systems Engineer
KGiSL Information Systems (P) Ltd.
07.2000 - 07.2002
Education
BE - Mechanical
Madras University
01.1999
Skills
IAM Operations and Governance
Cybersecurity compliance
Risk management
Audit coordination
Process Efficiency & Optimization
Project management
Identity administration
Stakeholder engagement
Data analysis
Performance metrics
Communication skills
Analytical and critical thinking
Team building
Certification
IT Service Management - ITILv3Expert
Timeline
Head of Governance, Identity and Access Management
Standard Chartered Global Services Company Pvt. Ltd
01.2022 - Current
Vice President- Head of IAM Recertification & IAM Portfolio Manager
Senior Manager / Manager / Associate Manager at Standard Chartered Global Business Services Pvt LtdSenior Manager / Manager / Associate Manager at Standard Chartered Global Business Services Pvt Ltd
Senior Analyst at Financial Markets Regulatory operations - Standard Chartered Bank Global Business Services Pvt LtdSenior Analyst at Financial Markets Regulatory operations - Standard Chartered Bank Global Business Services Pvt Ltd