Britnee Detloff
Nashville,TN
Summary
Detail-oriented team player with strong organizational skills who learns quickly. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dependable, hard-working candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Server
The Hampton Social
05.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintains clean and organized dining areas to uphold restaurant hygiene standards.
- Resolves customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Bartender/Server
Sixty Vines
01.2022 - 04.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Personal Trainer
Miller Fitness
01.2023 - 04.2023
- Utilized effective record-keeping system for tracking customer information.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Developed, planned, and led personal and group fitness sessions.
- Demonstrated proper form and technique to prevent injury.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
- Assisted with marketing and promoting of classes and services.
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
Dance Teacher
Ambition Dance Productions
09.2020 - 01.2021
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Provided constructive corrections to encourage students to learn steps and improve dancing.
- Met needs of different students by adapting teaching materials and methods.
- Conducted classes and workshops for students on special topics of interest.
- Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
Host
Sixty Vines
08.2020 - 01.2021
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Dog Walker
Uptown Fetch Club
08.2020 - 01.2021
- Provided dogs with exercise and fresh air to promote dog health.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Made owners comfortable with care by following instructions and meeting dog needs.
- Followed optimal schedules for animals as set by owners or supervisors.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for behavioral problems and signs of health issues.
Education
Bachelor Of Performing Arts - Dance Performance
Oklahoma City University
Oklahoma City, OK06.2014
Skills
- Active Listening
- Natural Leadership
- High-Energy and Stamina
- Warm and Friendly
- Time Management
- Speaking
- Adaptable and Flexible
- Coordination
- Bill Computation
- Critical Thinking
- Anticipating Guest Needs
Timeline
Server
The Hampton Social
05.2023 - Current
Personal Trainer
Miller Fitness
01.2023 - 04.2023
Bartender/Server
Sixty Vines
01.2022 - 04.2023
Dance Teacher
Ambition Dance Productions
09.2020 - 01.2021
Host
Sixty Vines
08.2020 - 01.2021
Dog Walker
Uptown Fetch Club
08.2020 - 01.2021
Bachelor Of Performing Arts - Dance Performance
Oklahoma City University
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