Brittani Faber

• Developed strong relationships and connections with regular patrons, assuring repeat customers.
• Coordinated special events, optimizing drink menus to align with customer preferences and seasonal trends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
• Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring a high-quality experience for all guests.
• Kept bar presentable and well-stocked to meet customer needs.

• Operated beverage cart efficiently, ensuring timely deliveries and replenishments throughout the course.
• Delivered exceptional customer service to enhance guest experiences on the golf course.
• Maintained accurate inventory of beverages and snacks, minimizing waste through effective stock management.
• Trained new team members on service protocols and best practices for customer engagement.
• Developed strong relationships with regular customers, fostering loyalty and repeat business at Ely Park Golf Course.
• Managed closing duties by restocking items on cart and reconciling cash drawer.

This was my first job I have ever had and have chosen to always find a way to be a part of this family owned business for over 10 years.

• Led daily operations, ensuring optimal inventory management and product availability.
• Trained and supervised staff to enhance customer service and sales performance.
• Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
• Managed employee scheduling
• Provided detailed product information to enhance customer satisfaction and support informed purchasing decisions.
• Provided exceptional customer service to enhance shopping experience and foster customer loyalty.