Brittany Bowling
Elizabethton
Summary
Dependable & Compassionate Certified Clinical Medical Assistant member with experience in a fast pace office setting. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty. Hands-on experience in patient care, medical procedures, and healthcare administration. Displays strong clinical skills in assessing vital signs, performing lab procedures, managing records, and providing quality patient service. Proven ability to manage multiple tasks and remain calm under pressure while showcasing excellent interpersonal communication skills. Consistently recognized for maintaining positive relationships with patients, medical professionals, insurance companies and regulatory agencies.
Overview
2027
2027
years of professional experience
2008
2008
years of post-secondary education
Work History
Certified Clinical Medical Assistant
Holston Medical Group- Urology
Johnson City
04.2024 - Current
- Assisted in patient intake and health history documentation.
- Prepared examination rooms and ensured proper sanitation protocols.
- Administered medications and injections as directed by physicians.
- Conducted routine laboratory tests and processed specimens accurately.
- Maintained accurate medical records using electronic health record systems.
- Assisted physicians with clinical procedures such as suturing, drawing blood, and administering injections.
- Performed patient intake, including taking vital signs and medical histories.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Performed laboratory specimen collections such as urine samples or throat swabs according to established standards.
- Participated in continuing education courses relevant to clinical medical assisting duties.
- Administered medication under the direction of a physician or nurse practitioner using proper safety protocols.
- Maintained accurate documentation of patient records in accordance with HIPAA guidelines.
- Cleaned and maintained medical equipment following procedures and standards.
- Prepared treatment rooms for patient examinations.
Patient Intake Specialist
Johnson City Urology Clinic
Johnson City
10.2018 - 04.2024
- Managed patient registration and intake processes efficiently.
- Scheduled appointments and coordinated with medical staff effectively.
- Collected and verified patient information for accuracy and completeness.
- Maintained electronic health records with attention to detail and security protocols.
- Ensured that all necessary forms were completed accurately prior to the start of an appointment or procedure.
- Assisted with training new employees in the departmental processes related to patient intake.
- Prepared charts for upcoming appointments to ensure all necessary paperwork is available at time of visit.
- Verified demographic information of all new and returning patients.
- Maintained accurate records of patient visits, including medical history, medications, allergies and other pertinent data.
Scheduling Coordinator
Hillview In Home Services
Elizabethton
- Coordinated schedules for caregivers and clients to ensure timely service delivery.
- Managed appointment confirmations to minimize scheduling conflicts and enhance efficiency.
- Communicated with clients regarding service updates and caregiver assignments.
- Developed and maintained scheduling systems to streamline operations and improve accuracy.
- Assisted in onboarding new staff by providing training on scheduling processes.
- Monitored service requests to adjust caregiver availability as needed promptly.
- Responded promptly to all customer inquiries regarding availability or schedule changes.
- Managed daily operations related to employee scheduling such as approving time off requests or assigning shift swaps.
Education
CCMA Apprentice -
Medical Assistant Apprenticeship
06.2024 - 06.2025
Certified Clinical Medical Assistant -
Northeast State Community College
Blountville, TN 01.2024 - 06.2024
Chuckey Doak High School
Afton, TNSkills
- Patient care
- Medical record management
- Health history documentation
- Electronic health records
- Medication administration
- Vital signs measurement
- Clinical procedure assistance
- Adaptable and flexible
- Medical terminology proficiency
- Infection control procedures
- Direct care
- Patient assessment
- Examination preparation
- Direct patient care
- Lab equipment setup
- Catheter change and preparation
- Procedure assistance
- Specimens collection and processing
- Clinical documentation
- Medical history intake
- HIPAA compliance
Timeline
CCMA Apprentice -
Medical Assistant Apprenticeship
06.2024 - 06.2025
Certified Clinical Medical Assistant
Holston Medical Group- Urology
04.2024 - Current
Certified Clinical Medical Assistant -
Northeast State Community College
01.2024 - 06.2024
Patient Intake Specialist
Johnson City Urology Clinic
10.2018 - 04.2024
Scheduling Coordinator
Hillview In Home Services
Chuckey Doak High School