Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. High expectations with desire to take on new challenges.
Overview
2
2
years of professional experience
Work History
Deli Clerk
Brooks Grocery
Chapel Hill
07.2025 - Current
Prepared deli meats and cheeses to customer specifications.
Maintained cleanliness and organization of the deli display area.
Operated slicing machines and other kitchen equipment safely.
Managed inventory by restocking products as needed.
Adhered to food safety and sanitation guidelines consistently.
Processed customer orders accurately at the service counter.
Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
Greeted customers in a friendly and professional manner.
Sliced meats and cheeses and weighed deli items for customers.
Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
Rotated product on shelves to ensure freshness.
Stocked shelves with fresh items daily.
Followed company recipes for preparing foods such as soups, salads, sandwiches.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Offered samples to promote and upsell specials.
Organized ingredients and restocked supplies to prepare for busy periods.
Followed recipes and customer requests to prepare meals.
Inspected labels on deli products to verify accuracy of pricing.
Provided accurate pricing information when requested by customers.
Assistant Manager
Dollar General
Chapel Hill
05.2025 - 07.2025
Monitored stock levels and coordinated restocking efforts for merchandise displays.
Resolved customer inquiries and complaints with professionalism and empathy.
Supervised daily operations including scheduling shifts, assigning duties.
Maintained up-to-date knowledge of company products and services.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Resolved conflicts between team members in an effective manner.
Developed a system for tracking inventory and ordering supplies as needed.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Assigned work and monitored performance of project personnel.
Sales Associate
Dollar General
Chapel Hill
11.2023 - 06.2025
Assisted customers in locating products and answering inquiries.
Stocked shelves and organized merchandise for easy access.
Operated cash register and processed transactions accurately.
Maintained clean and orderly store environment for customer satisfaction.
Collaborated with team members to ensure efficient store operations.
Engaged with customers to promote ongoing sales and promotions.
Adhered to company policies for safety and loss prevention procedures.
Helped customers find specific products, answered questions, and offered product advice.
Greeted customers and provided exceptional customer service.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Handled customer complaints in a professional manner.
Answered incoming telephone calls to provide store, products and services information.
Worked with fellow sales team members to achieve group targets.
Provided accurate information about products, prices and services.
Maintained cleanliness of store environment including floors, windows, displays.
Restocked shelves as needed to ensure sufficient inventory levels.
Built and maintained relationships with peers and upper management to drive team success.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Trained new team members in cash register operation, stock procedures, and customer services.
Sold various products by explaining unique features and educating customers on proper application or usage.
Received and displayed product shipments on store retail shelves upon delivery.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Placed special orders or called other stores to find desired items.
Maintained up-to-date knowledge of store merchandise and policies.