Dedicated Registered Sleep Technologist with proven skills in sleep disorder treatment and patient education. Strong attention to detail and commitment to improving patient satisfaction through effective communication and teamwork.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Registered Sleep Technologist
St.Thomas Center for Sleep
Nashville, TN
05.2023 - Current
Conducted comprehensive sleep studies using polysomnography equipment to diagnose sleep disorders.
Monitored patient vitals and behaviors during overnight sleep tests to ensure accurate data collection.
Educated patients on sleep hygiene practices and continuous positive airway pressure (CPAP) therapy usage.
Increased patient satisfaction with thorough pre-test education and clear explanations about the sleep study process.
DoorDash Driver
DoorDash
Nashville, TN
02.2020 - Current
Managed multiple deliveries simultaneously while adhering to time constraints.
Developed strategies to minimize delays and improve overall delivery performance.
Maintained communication with customers regarding order status and estimated delivery times.
Paint Expert
PPG Paints
Madison, TN
01.2021 - 05.2023
Collaborated with sales teams to provide expert advice on paint products for residential and commercial projects.
Led color-matching initiatives to enhance customer satisfaction and ensure accurate paint selections.
Trained new team members on product knowledge, application techniques, and safety procedures.
Developed efficient inventory management processes to minimize waste and optimize stock levels.
Manager
Papa John's
Mount Juliet, TN
08.2019 - 01.2021
Led team in daily operations, ensuring high-quality product delivery and customer satisfaction.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Streamlined inventory management processes, reducing waste and improving stock accuracy.
Analyzed performance metrics to identify areas for improvement in service efficiency.
Accomplished multiple tasks within established timeframes.
Manager
Sonic Drive- in
Nashville, TN
04.2012 - 02.2020
Implemented new scheduling system, enhancing staff productivity and optimizing labor costs.
Controlled costs to keep business operating within budget and increase profits.
Developed marketing strategies to increase local store visibility and drive sales growth.
Trained and mentored staff on food safety standards and operational procedures.