Brittany Moon
Summary
Dynamic leader with a proven track record at TOC, adept in sales strategy development and problem-solving. Excelled in buyer representation and property management, enhancing brand awareness and driving market expansion. Skilled in Microsoft Office and effective communication, consistently exceeding sales targets through innovative marketing and meticulous contract drafting.
Marketing professional with strong track record of driving impactful campaigns and enhancing brand visibility. Skilled in digital marketing, market research, and content strategy. Known for effective team collaboration, adaptability, and delivering measurable results in dynamic environments. Highly organized with focus on achieving marketing goals through innovative solutions.
Overview
16
16
years of professional experience
Work History
Affiliate Broker
Onward Real Estate
09.2024 - Current
- Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
- Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
- Developed a reputation for integrity and ethical conduct within the brokerage community, leading to increased trust from clients and colleagues alike.
- Prepared contracts and related documentation according to strict standards.
- Improved problem-solving skills among team members by implementing innovative training sessions and workshops.
- Employed various tools and equipment to find solutions to difficult or complex issues.
- Defined problems to make decisions and moved forward to support quick resolution.
- Developed new branding strategies and marketing collateral to foster business development and achieve revenue targets.
- Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
- Preserved brand integrity by monitoring consistency and quality of marketing content.
Realtor Sales Associate
Parks Compass Real Estate
10.2022 - 09.2024
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Compared recently sold area properties to determine competitive market prices.
- Demonstrated excellent problem-solving skills when addressing potential obstacles during transactions, securing successful outcomes for all parties involved.
- Maintained an organized and efficient work environment by utilizing advanced CRM systems for client management and task scheduling.
- Prepared detailed comparative market analyses to help sellers determine appropriate listing prices for their properties.
- Consistently met or exceeded sales targets through diligent prospecting and lead generation efforts.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
- Generated leads through cold calling, email campaigns, and social media marketing initiatives.
- Worked closely with internal support teams to resolve any client issues or concerns quickly and effectively.
- Implemented effective sales strategies to achieve consistent growth in competitive markets.
- Expanded market share with strategic networking and targeted outreach efforts.
- Streamlined sales processes to improve efficiency and reduce time-to-close for new deals.
Administrator
Music City All-Stars
08.2020 - 06.2023
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Maintained database systems to track and analyze operational data.
- Maintained personnel records and updated internal databases to support document management.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Collected, arranged, and input information into database system.
Marketing Director
TOC
01.2009 - 03.2016
- Managed annual marketing budget, ensuring cost-effective allocation of resources for maximum impact.
- Developed and presented marketing plans and reports to CEO and shareholders.
- Improved website visibility through development and implementation of SEO strategies.
- Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Oversaw the creation of compelling marketing materials, including brochures, presentations, and social media content.
- Directed trade show participation, maximizing exposure for company products and services.
- Collaborated with cross-functional teams to develop innovative product launches and promotions.
- Built strong relationships with industry professionals and influencers.
- Optimized digital marketing efforts for increased online presence and customer engagement.
- Developed comprehensive marketing plans in alignment with overall business goals and objectives.
- Created content and promotional materials to drive engagement and conversions.
- Implemented CRM solutions that improved customer retention rates while enabling more effective communication strategies.
- Managed marketing budget for maximum ROI.
- Boosted brand awareness by developing and implementing strategic marketing campaigns.
- Continually maintained and improved company's reputation and positive image in markets served.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Conducted market research to identify new opportunities and target markets.
Education
Bachelor of Science - English Language And Literature
Athens State University
Athens, ALSkills
- Goal-oriented mindset
- Buyer representation
- Property management
- Contract drafting
- Social media marketing
- Sales strategy development
- Sales technique development
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organizational skills
- Effective communication
- Microsoft office
Accomplishments
- Won the 2023 Five Star Real Estate Agent Award.
- Increased client base by 11% through personal referrals.
- Selected by management to work with relocation clients dissatisfied with assigned agent, resulting in a 100% salvage rate.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Generated $5.5 million in new home sales in 2023.
2023 Greater Association of Realtors Award of Excellence
Upon the completion of the Q4 calendar year, the sales associates that achieve the highest success rates and complete the overall industry standards are nominated for this Award of Excellence by GNR.
Timeline
Affiliate Broker
Onward Real Estate
09.2024 - Current
Realtor Sales Associate
Parks Compass Real Estate
10.2022 - 09.2024
Administrator
Music City All-Stars
08.2020 - 06.2023
Marketing Director
TOC
01.2009 - 03.2016
Bachelor of Science - English Language And Literature
Athens State University
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