Business Development Manager with a proven track record in driving sales and marketing initiatives. Expertise in negotiation and relationship management, consistently delivering effective solutions to clients. Strong focus on exceeding revenue targets and identifying new business opportunities, leveraging market trends for growth. Skilled in strategic planning, team leadership, and fostering partnerships to enhance business performance.
Overview
10
10
years of professional experience
Work History
Business Development Manager/Processing Manager/Team Leader
AFN Mortgage
Johnson City
05.2024 - Current
Provided training to sales staff on effective communication techniques when dealing with clients.
Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
Developed and implemented strategies to increase sales and market share.
Collaborated with cross-functional teams including marketing, operations, finance.
Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
Collaborated with marketing team members to design promotional materials.
Prepared reports on sales performance metrics such as revenue growth rate, conversion rates and lead-to-customer ratios.
Monitored competitors' activities, prices, products, and services in order to stay ahead of the competition.
Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
Maintained open and ongoing communication with clients to meet needs and expectations.
Determined business development opportunities and implemented effective strategy for client acquisition.
Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
Established new customer accounts using negotiation and sales closing abilities.
Optimized operational processes to improve efficiency and effectiveness in business development activities.
Facilitated training and development programs for sales and business development teams.
Managed the sales pipeline and forecasted sales targets to ensure business objectives were met.
Loan Officer
SNB Bank Inc
Shattuck
05.2023 - 12.2025
Developed and maintained relationships with potential customers to increase loan business.
Responded promptly to customer inquiries regarding their accounts or other matters related to consumer lending operations.
Identified opportunities for cross-selling additional products and services.
Verified accuracy of loan documents prior to approval.
Analyzed financial data to determine the feasibility of granting loans.
Assisted in the development of new products and services for loan customers.
Interacted with underwriters, appraisers, title companies. during the processing of a loan application.
Performed quality assurance reviews on all closed loans for compliance purposes.
Maintained current knowledge regarding new laws, regulations, policies, procedures, products, services. related to consumer lending operations.
Participated in community events to promote bank's consumer lending services.
Sr Mortgage Processor/Jr Underwriter/Order Processing Specialist
Fairway Mortgage Corp & Firefighters Credit Union
Denton
01.2021 - 11.2022
Assisted in the preparation of closing documents including final title policies, deeds, and other related items.
Reviewed and verified loan applications for accuracy, completeness, and compliance with underwriting guidelines.
Communicated regularly with senior management regarding loan pipeline status updates.
Processed post-closing documents including insurance policies, tax returns, payoffs.
Reviewed mortgage commitments from investors ensuring all terms are met before submitting loans for purchase.
Analyzed credit reports to determine borrowers' financial status and capacity to repay mortgage loans.
Provided guidance to junior processors regarding processing procedures.
Verified accuracy of data entered into automated underwriting systems such as Fannie Mae DU, LP or Freddie Mac LP, DO.
Interpreted complex legal documents pertaining to mortgages such as promissory notes or deed of trusts.
Conducted quality control reviews on processed loans to ensure accuracy prior to submission for approval.
Sr Mortgage Processor
Supreme Lending
Dallas
06.2020 - 01.2021
Conducted quality control reviews on processed loans to ensure accuracy prior to submission for approval.
Managed multiple files simultaneously while meeting tight deadlines.
Developed relationships with local real estate agents to increase business opportunities within the marketplace.
Performed due diligence checks on potential borrowers using internal databases and public records searches.
Monitored changes in regulatory requirements affecting mortgages in order to stay abreast of industry trends.
Reviewed and verified loan applications for accuracy, completeness, and compliance with underwriting guidelines.
Reviewed mortgage commitments from investors ensuring all terms are met before submitting loans for purchase.
Resolved any discrepancies or issues that arose during the loan process.
Analyzed credit reports to determine borrowers' financial status and capacity to repay mortgage loans.
Interpreted complex legal documents pertaining to mortgages such as promissory notes or deed of trusts.
Maintained a database of customer information such as income statements and credit histories.
Provided guidance to junior processors regarding processing procedures.
Processed post-closing documents including insurance policies, tax returns, payoffs.
Verified accuracy of data entered into automated underwriting systems such as Fannie Mae DU, LP or Freddie Mac LP, DO.
Ensured adherence to state and federal regulations governing mortgage lending practices.
Sr Mortgage Processor
Imax Mortgage
Roanoke
01.2019 - 07.2020
Conducted quality control reviews on processed loans to ensure accuracy prior to submission for approval.
Managed multiple files simultaneously while meeting tight deadlines.
Developed relationships with local real estate agents to increase business opportunities within the marketplace.
Performed due diligence checks on potential borrowers using internal databases and public records searches.
Reviewed and verified loan applications for accuracy, completeness, and compliance with underwriting guidelines.
Reviewed mortgage commitments from investors ensuring all terms are met before submitting loans for purchase.
Analyzed credit reports to determine borrowers' financial status and capacity to repay mortgage loans.
Maintained a database of customer information such as income statements and credit histories.
Interpreted complex legal documents pertaining to mortgages such as promissory notes or deed of trusts.
Provided technical assistance on specific projects as needed by management team members.
Processed post-closing documents including insurance policies, tax returns, payoffs.
Provided guidance to junior processors regarding processing procedures.
Verified accuracy of data entered into automated underwriting systems such as Fannie Mae DU, LP or Freddie Mac LP, DO.
Ensured adherence to state and federal regulations governing mortgage lending practices.
Coordinated with lenders, title companies, appraisers, and attorneys to ensure timely completion of all transactions.
Communicated regularly with senior management regarding loan pipeline status updates.
Assisted in the preparation of closing documents including final title policies, deeds, and other related items.
Maintained complete confidentiality of submitted information according to release guidelines.
Managed conditions sent from underwriting departments.
Managed pipeline of loan applications to ensure efficient processing.
Updated and informed clients about the status of their loan applications regularly.
Sr Mortgage Processor
Mason McDuffie Mortgage Corp
San Ramon
06.2019 - 01.2020
Maintained a database of customer information such as income statements and credit histories.
Developed relationships with local real estate agents to increase business opportunities within the marketplace.
Monitored changes in regulatory requirements affecting mortgages in order to stay abreast of industry trends.
Communicated regularly with senior management regarding loan pipeline status updates.
Coordinated with lenders, title companies, appraisers, and attorneys to ensure timely completion of all transactions.
Analyzed credit reports to determine borrowers' financial status and capacity to repay mortgage loans.
Performed due diligence checks on potential borrowers using internal databases and public records searches.
Reviewed and verified loan applications for accuracy, completeness, and compliance with underwriting guidelines.
Reviewed mortgage commitments from investors ensuring all terms are met before submitting loans for purchase.
Interpreted complex legal documents pertaining to mortgages such as promissory notes or deed of trusts.
Managed multiple files simultaneously while meeting tight deadlines.
Verified accuracy of data entered into automated underwriting systems such as Fannie Mae DU, LP or Freddie Mac LP, DO.
Provided guidance to junior processors regarding processing procedures.
Created and completed loan submission packages.
Managed conditions sent from underwriting departments.
Discussed loan needs and financial histories with clients and conveyed information regarding application processes.
Calculated borrowers' income and debt ratios to assess loan eligibility.
Collected required documentation from clients, such as proof of income and employment verification.
Facilitated the resolution of appraisal and title issues.
Conducted property appraisals and title searches to assess loan collateral.
Prepared and reviewed loan closing documents to ensure compliance with lender requirements.
Conducted thorough credit and background checks on loan applicants.
Collaborated with closing agents to schedule and prepare for loan closings.
Monitored loan processing timelines to meet closing deadlines.
Sr Mortgage Processor
Legend Bank
Decatur
01.2017 - 02.2019
Maintained a database of customer information such as income statements and credit histories.
Developed relationships with local real estate agents to increase business opportunities within the marketplace.
Monitored changes in regulatory requirements affecting mortgages in order to stay abreast of industry trends.
Communicated regularly with senior management regarding loan pipeline status updates.
Ensured adherence to state and federal regulations governing mortgage lending practices.
Processed post-closing documents including insurance policies, tax returns, payoffs.
Coordinated with lenders, title companies, appraisers, and attorneys to ensure timely completion of all transactions.
Performed due diligence checks on potential borrowers using internal databases and public records searches.
Analyzed credit reports to determine borrowers' financial status and capacity to repay mortgage loans.
Reviewed and verified loan applications for accuracy, completeness, and compliance with underwriting guidelines.
Reviewed mortgage commitments from investors ensuring all terms are met before submitting loans for purchase.
Interpreted complex legal documents pertaining to mortgages such as promissory notes or deed of trusts.
Verified accuracy of data entered into automated underwriting systems such as Fannie Mae DU, LP or Freddie Mac LP, DO.
Created and completed loan submission packages.
Provided guidance to junior processors regarding processing procedures.
Managed conditions sent from underwriting departments.
Completed closing process by collaborating with attorneys, title companies and government clerks.
Filed completed packages quickly and efficiently.
Maintained complete confidentiality of submitted information according to release guidelines.
Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
Calculated borrowers' income and debt ratios to assess loan eligibility.
Collected required documentation from clients, such as proof of income and employment verification.
Conducted property appraisals and title searches to assess loan collateral.
Facilitated the resolution of appraisal and title issues.
Submitted detailed loan packages to underwriting department to facilitate approval or denial processes.
Monitored loan processing timelines to meet closing deadlines.
Checked approvals against established bank and government lending standards.
Managed pipeline of loan applications to ensure efficient processing.
Trained new loan processors on company procedures and loan processing software.
Assisted in developing loan packages that meet borrower needs and financial capabilities.
Sr Mortgage Processor
Southwest Funding Mortgage
Roanoke
01.2016 - 12.2016
Conducted quality control reviews on processed loans to ensure accuracy prior to submission for approval.
Managed multiple files simultaneously while meeting tight deadlines.
Reviewed and verified loan applications for accuracy, completeness, and compliance with underwriting guidelines.
Reviewed mortgage commitments from investors ensuring all terms are met before submitting loans for purchase.
Analyzed credit reports to determine borrowers' financial status and capacity to repay mortgage loans.
Maintained a database of customer information such as income statements and credit histories.
Interpreted complex legal documents pertaining to mortgages such as promissory notes or deed of trusts.
Provided technical assistance on specific projects as needed by management team members.
Provided guidance to junior processors regarding processing procedures.
Processed post-closing documents including insurance policies, tax returns, payoffs.
Verified accuracy of data entered into automated underwriting systems such as Fannie Mae DU, LP or Freddie Mac LP, DO.
Ensured adherence to state and federal regulations governing mortgage lending practices.
Communicated regularly with senior management regarding loan pipeline status updates.
Assisted in the preparation of closing documents including final title policies, deeds, and other related items.
Managed conditions sent from underwriting departments.
Filed completed packages quickly and efficiently.
Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
Upheld compliance with privacy and security requirements, as well as federal statutes covering VA loans.
Submitted detailed loan packages to underwriting department to facilitate approval or denial processes.
Coordinated with underwriters to resolve loan application issues and discrepancies.
Conducted property appraisals and title searches to assess loan collateral.
Checked approvals against established bank and government lending standards.
Managed loan application pipeline by completing and submitting reports within allotted turn-around times.
Education
High School Diploma -
Boyd High School
Boyd, TX
12-2007
Some College (No Degree) -
Weatherford College
Weatherford, TX
Skills
Client relationship management
Contract negotiation
Sales strategy and leadership
Market analysis
Lead generation and acquisition
Project management
Team leadership and building
Problem solving
Customer service excellence
Training and development programs
Pipeline management and development
Effective communication skills
Database management
New business development strategies
Affiliations
In Mortgage for almost 10 years and I continue to grow and advance in the Mortgage Field
A Mom to 3 Boys and all over the place with Sports and activities
I'm a Dog Mom
I am career driven
I am a PTA Mom so i help with activities at schools
I am an out going person even when i am not working i am always trying to build my relationships and gaining clients business.
I love to teach new prospects about the mortgage business- I like to help them build there career.
Timeline
Business Development Manager/Processing Manager/Team Leader
AFN Mortgage
05.2024 - Current
Loan Officer
SNB Bank Inc
05.2023 - 12.2025
Sr Mortgage Processor/Jr Underwriter/Order Processing Specialist