Brittney Brasure
Jackson
Summary
Experienced sales associate with strong organizational and time management skills, delivering exceptional customer service through product knowledge and positive communication. Demonstrates reliability, responsibility, and patience in managing routine tasks and addressing challenges effectively. Committed to creating impactful changes by applying innovative thinking to everyday situations.
Overview
11
11
years of professional experience
Work History
Retail Worker
Kroger Clicklist/E-commerce
Dyersburg
08.2021 - Current
- Prepared and delivered online orders, exceeding customer expectations for variety and freshness.
- Scanned and bagged products according to customer instructions, enhancing order accuracy.
- Ensured quality and freshness of items, consistently meeting timeliness and efficiency standards.
- Processed orders via point-of-sale system and loaded bags into vehicles, ensuring a smooth pickup experience.
- Managed order intake to streamline customer assistance and reduce wait times.
- Notified customers of product substitutions during pickup to maintain transparency.
- Trained new e-commerce team members and developed schedules to optimize operations.
- Managed physical demands of standing, walking, and frequent bending throughout shifts.
Retail Worker
GameXChange
Dyersburg
08.2020 - 08.2021
- Welcomed customers with friendly greetings and offered assistance promptly.
- Guided customers to appropriate racks and counters, enhancing their shopping experience with relevant item suggestions.
- Advised customers on product information to facilitate informed purchasing decisions.
- Empowered customers in their selections through tailored product recommendations.
- Processed payments efficiently, including checks, cash, and various credit cards.
- Kept clientele informed about preferred customer sales and upcoming merchandise.
- Supported team objectives by effectively completing related tasks, contributing to overall store success.
Hostess
Applebee's
Dyersburg
09.2019 - 05.2020
- Greeted and seated guests to ensure a welcoming environment.
- Coordinated reservations by efficiently handling bookings to optimize guest flow.
- Answered inquiries about menu items and general questions to enhance guest experience.
- Prepared tables for guests, ensuring a polished and inviting dining atmosphere.
- Supported management with administrative tasks to enhance overall operational effectiveness.
Cashier
Foodrite
Newbern
03.2015 - 01.2019
- Processed transactions in cash register, ensuring accurate billing and efficient service.
- Processed credit card and check payments at point of sale.
- Greeted customers upon arrival, providing product and service information to enhance shopping experience.
- Bagged, boxed, and wrapped purchased items for customer convenience.
- Weighed items to determine pricing accurately.
- Assisted customers with inquiries and concerns, resolving issues to maintain customer satisfaction.
- Maintained up-to-date knowledge of store inventory and sales activities.
- Assisted in stocking shelves, rotating merchandise, and marking prices.
Team Member
Arby's
Dyersburg
03.2018 - 05.2018
- Anticipated guests' needs to deliver exceptional service and enhance their experience.
- Prepared and served fresh, great tasting, premium quality food to meet guests' expectations.
- Prioritized safe food handling practices to maintain a healthy kitchen environment.
- Cleaned work areas immediately during food preparation to maintain a safe and efficient kitchen.
- Acknowledged team members' contributions during meetings to foster collaboration.
Desk Assistant
Cummings Hall
Murfreesboro
10.2017 - 03.2018
- Documented and communicated maintenance issues, ensuring timely resolution.
- Coordinated monitoring of resident visitation to ensure policy adherence.
- Processed equipment checkouts, maintaining accurate records to support user access.
- Desk Assistant at MTSU
Student Worker
Steak n' Shake
Murfreesboro
10.2017 - 02.2018
- Managed cash register, ensuring accurate sales processing and customer transactions.
- Provided support across departments, contributing to smoother campus operations.
- Prepare fresh food.
Receptionist Assistant
Dodd's Eyecare
Newbern
01.2017 - 05.2017
- Responded to phone calls, providing prompt assistance to clients.
- Facilitated appointment scheduling, enhancing client service experience.
- Maintained filing system, improving accessibility of client records.
Teacher Aide
Northview Middle School
Newbern
08.2016 - 12.2016
- Facilitated academic improvement for middle school students through personalized tutoring.
- Supervised library book checkouts to maintain organization and support student access to resources.
- Facilitated student access to resources by assisting with book searches and organizing shelves.
- Assisted administration with filing student reports and documents to ensure accurate record-keeping.
Education
Retail, Hospitality, And Tourism
Tennessee College of Applied Technology
Jackson, TN08-2026
Bachelor's Degree - Written Journalism
Middle Tennessee State University
Murfreesboro, TN01-2018
Honors Diploma -
Dyer County High School
Newbern, TN05-2017
Skills
- Microsoft Word and Excel
- PowerPoint proficiency
- Communication skills
- Public speaking
- Leadership abilities
- Interpersonal skills
- Self-management
- Customer service
- Time management
- Training and mentoring
- Problem solving
- Reliability and punctuality
- Adaptability and resilience
Volunteer Experience
- Receptionist Assistant, Dodd's Eyecare, 01/01/17-05/01/17, Newbern, TN. Filed documents and paperwork of clients. Answered and replied phone calls. Assisted in making client appointments.
- Teacher Aide, Northview Middle School, 08/01/16-12/01/16, Newbern, TN. Assist administration with filing students reports and documents. Supervised checking out library books. Tutoring middle school students. Assist the librarian with book searching, stocking shelves, and helping students as they take tests.
Activities
- Area Counsel Experience (A.C.E), Vice-President
- Dyer County Drama Club, Thespian Alumni
- Leo Club
- MTSU Women's Soccer Team Assistant, Volunteer Ball Roller
- National Honor Society
- TRIO
Timeline
Retail Worker
Kroger Clicklist/E-commerce
08.2021 - Current
Retail Worker
GameXChange
08.2020 - 08.2021
Hostess
Applebee's
09.2019 - 05.2020
Team Member
Arby's
03.2018 - 05.2018
Desk Assistant
Cummings Hall
10.2017 - 03.2018
Student Worker
Steak n' Shake
10.2017 - 02.2018
Receptionist Assistant
Dodd's Eyecare
01.2017 - 05.2017
Teacher Aide
Northview Middle School
08.2016 - 12.2016
Cashier
Foodrite
03.2015 - 01.2019
Retail, Hospitality, And Tourism
Tennessee College of Applied Technology
Bachelor's Degree - Written Journalism
Middle Tennessee State University
Honors Diploma -
Dyer County High School