Summary
Overview
Work History
Education
Skills
Accomplishments
employee of the year for excellent customer satisfaction.
Timeline
Generic

Brittney Degracia

Dandridge

Summary

Dynamic Cafeteria Manager at Jefferson Co Schools not afraid to jump in and be a team player,enhancing excellent service quality and efficiency. Skilled in food service operations and compassionate about students and reimbursable meals, I implemented a meal card system that reduced wait times significantly. Recognized for exceptional staff training and maintaining high sanitation standards.

Overview

16
16
years of professional experience

Work History

Cafeteria Manager

Jefferson Co Schools
12.2022 - 04.2025
  • Delegated daily staff responsibilities and job duties to improve quality of service, individual accountability and sanitary standards.
  • Implemented catalog system for students' meal cards to expedite lunch lines, decreasing overall wait times.
  • Inspected kitchen appliances, equipment and work areas to verify functional operation and cleanliness.
  • Used microsoft word and excel to analyze daily financial statements, balance statements and reimbursable meals.
  • Conducted monthly counts of every item in kitchen and storage areas to maintain accurate inventory counts.
  • Motivated staff to perform job functions well and quickly in a professional manner to serve the students efficiently.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment using inventory state pull sheets.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction when dealing with students lunch accounts.

Caregiver

Chandler House
01.2017 - 06.2017
  • Offered companionship and kindness to elderly patients, going the extra mile to give them a smile.
  • Assisted patients with daily living needs to maintain self-esteem and general wellness helping them engage in social gatherings.
  • assisted patients with daily hygiene needs assisting with bathing, dressing, dental care.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • made sure to keep patients rooms clean and fresh for both them and families needs.

Signature Salad Coordinator

Food City
05.2009 - 06.2016
  • I received employee of the year over all districts for excellent customer service.
  • learned how to train new hires and teach them how to be a successful team.
  • Restocked supplies and prepared signature salads during downtime for expected busy periods.
  • Strictly followed sanitation and food safety guidelines as required by the health department with HASAP logs and food sanitation logs.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Greeted customers at deli counter to fulfill requests and answer questions.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures with first in first out.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.

Education

High School Diploma -

Jefferson County High School
Jefferson City, TN
05-2009

No Degree - Dental Assisting

Walters State Community College
Morristown, TN
05-2009

Skills

  • Food and supplies ordering
  • Safety and health precautions
  • Staff supervision and assistance
  • HACCP record keeping
  • Compassionate client care
  • excellent team player
  • Food service operations
  • excellent customer service skills

Accomplishments

worked well under pressure with team members, maintaining excellent customer service skills being awarded employee of the year in my district at foodcity as signature salad coordinator.

employee of the year for excellent customer satisfaction.

During one of many hard working days, being the signature deli coordinator i was in charge of making fresh and delicious salads while waiting on customers at the service counter, ive always been driven to go above and beyond and treat each person like family and treat them exactly how i would like to be treated. and my hard work and dedication was recognized for employee of the year for doing just that with excellent customer satisfaction.

Timeline

Cafeteria Manager

Jefferson Co Schools
12.2022 - 04.2025

Caregiver

Chandler House
01.2017 - 06.2017

Signature Salad Coordinator

Food City
05.2009 - 06.2016

High School Diploma -

Jefferson County High School

No Degree - Dental Assisting

Walters State Community College

Similar Profiles

CREATE PROFILE
Brittney Degracia