BRITTNEY LANNI
Nashville
Summary
Resourceful Human Resources Operations Coordinator highly productive in completing tasks efficiently. Specialize in payroll administration, HR compliance, and onboarding processes. Excel in communication, problem-solving, and adaptability, ensuring smooth operational flow within HR departments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Talent Operations Specialist
On Running
09.2023 - Current
- Processed 10+ payrolls monthly for the Americas region (U.S., Canada, and Brazil), managing payroll for 900+ employees including withholding orders, spot bonuses, stock reporting.
- Led a successful implementation of ADP Canada payroll,Workforce Now, and Workday Payroll ensuring seamless integration.
- Trained two team members on payroll processes, state pay laws, final paycheck laws, Workday payroll processes, and how to process and audit payroll in ADP and internally.
- Assisted with SOX audits and internal controls audits to maintain compliancy throughout payroll and 401k reporting.
- Onboarded 15-20+ new hires monthly in ADP, enrolled in benefits and verified I-9 employment eligibility for all new hires using Workday and E-Verify.
- Maintained employee records for 900+ team members in ADP and Workday, managing updates related to banking, addresses, tax withholdings, etc.
- Managed 401k elections, audited, and processed contributions for U.S. and Canadian team members using Empower and Sunlife.
- Curated and maintained intranet pages for internal training and external resources for employees.
- Created payroll retail training decks with state and local specific payroll and scheduling laws for all incoming store and assistant leaders to effectively communicate company expectations.
HR Generalist
On Running
06.2022 - 09.2023
- Created contracts and letters of notice for all team members for any events in the employee lifecycle, including offer letters, promotions, FTE changes, terminations, and severance notices.
- Remodeled the new hire onboarding experience in Workday to include relevant information to the hire process to increase onboarding efficiency and internal communications.
- Supported new hire and leadership onboarding by coordinating schedules, preparing materials, and hosting web training informational sessions.
- Collaborated with HRBP team to align HR initiatives with business strategy, supporting various special projects.
- Delivered an exceptional onboarding experience through cross-functional collaboration with business partners and L&D teams.
- Provided effective support to employees by addressing HR-related inquiries and ensuring smooth onboarding processes.
- Acted as interim Talent Business Partner with retail and direct-to-consumer teams to resolve talent-related inquiries and ensure seamless HR operations.
Talent Acquisition Coordinator
On Running
01.2022 - 06.2022
- Coordinated candidate interviews for high-volume recruiters across departments, including customer care, technology, and executive teams.
- Enhanced candidate experience by introducing personalized welcome kits for on-site interviews, boosting engagement and satisfaction.
- Developed and maintained monthly Greenhouse reports to track and analyze candidate interview journeys.
- Managed internal Greenhouse user access and assisted with offer letters, job requisitions, and employee handbook updates.
- Supported new hire and leadership onboarding, ensuring seamless communication and documentation.
Recruiter
Clinical Management Consultants
05.2021 - 12.2021
- Sourced qualified candidates for nursing leadership and staff-level positions across healthcare facilities nationwide.
- Processed new hire paperwork for contract employees and coordinated housing and travel logistics for contract candidates.
- Successfully identified and secured 15+ new business development opportunities monthly.
- Crafted strategic and compelling job descriptions to attract top talent in the healthcare field.
Sales Manager
Smile Direct Club
12.2018 - 10.2020
- Managed a sales team of 15-20 members, driving performance and increasing sales closing rates from 10% to 15% in just 3 months.
- Implemented creative initiatives, such as a 'Buy 2 Get 1 Free' retainer sale program, increasing retainer sales by 18%.
- Trained new hires and created onboarding materials, streamlining the integration process for new team members.
Scheduling Manager
Smile Direct Club
12.2016 - 12.2018
- Led a team of 30 scheduling specialists, maintaining a team metric of 30 calls per hour and a 20% show rate for customer appointments.
- Developed a 'Customer Engagement' initiative that improved customer experience, boosted show rates, and elevated team QA scores.
- Conducted interviews and trained new team members to meet performance expectations.
Education
High School Diploma -
Camas High School
Camas, WA06.2013
Skills
- Effective communication
- Employee onboarding and design
- Workday payroll management
- SOX compliance
- Cross-functional collaboration
- Planning and coordination
Certification
- aPHR certification from HRCi
Affiliations
- Yoga
- Outdoor Activities
- Reading
References
References available upon request.
Timeline
Talent Operations Specialist
On Running
09.2023 - Current
HR Generalist
On Running
06.2022 - 09.2023
Talent Acquisition Coordinator
On Running
01.2022 - 06.2022
Recruiter
Clinical Management Consultants
05.2021 - 12.2021
Sales Manager
Smile Direct Club
12.2018 - 10.2020
Scheduling Manager
Smile Direct Club
12.2016 - 12.2018
High School Diploma -
Camas High School